23-04-2021 Why cant my email address have BT.com in the display name? The "Port" was set to 587 (correct) and "Use TLS/SSL" was checked (correct) but "Authentication" was set to "None". Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 15h31. By posting your comment you agree to the house rules, The comments below have not been moderated, By
The article below can help if you do not have any other user account to test with. Read more about failed deliveries and messages from "MAILER-DAEMON" or "Mail Delivery Subsystem". 2 users liked/thanked this post: Are there really just two of us having this problem? by There can be other issues with the sending system which can cause the receiving system to defer acceptance of emails due to perceived security issues - a year or two ago, Google applied significant delays to accepting emails sent from *.plus.com to their free@gmail users. The problem is also affected by the addressee. Sending or receiving email. 17h33. There'll likely be four of these, two from BT servers and two from Plusnet servers. on I cannot send even the simplest of messages this morning. I changed "Authentication" to "Password" and clicked on "Save". All other emails to other systems have no issues. However, give yourself enough time to smoothly switch over and you may find it is worth your while. only. Problems with sending btinternet emails through Apple mail on all devices iPhone, iPad and Mac. If you see Disconnected, Working Offline, or Trying to connect, Outlook can't reach the email server to send your mail.. We always endeavour to grade correctly and. 4) Send an email to your main contacts to let them know your new email address. Announcements, Guides & Community Updates. 26-08-2021 There have been problems with the BT IMAP/POP servers stopping email clients from accessing the users email account for years. 'All of my contacts have it. I have the exact same problem. on If this post helped, please click the Thumbs Up and if it fixed your issue, please click This fixed my problem. 16h05. As soon as I removed that link all was well again. Thanks I decided to wait and see and this evening emails are sending OK again with the exception of one email that returns a 453 Too many recipients error message - I was trying to send an email to about 50 people on View cart for details. Outgoing Mail Server: mail.btinternet.com Port: 465 (this may not be automatically populated on selecting SSL, so you'll need to check) SSL Encryption: Enabled (but not STARTTLS) Authentication: PLAIN Username: your email address including the @btinternet or @btopenworld.com part Password: your btinternet or btopenworld password Choose Send/Receive > Preferences > Work Offline to toggle between offline mode and online mode.You may need to open the message and send it again, or choose Send/Receive.. I've rebooted twice and reinstalled Office 365 without success. Clearly, somewhere, somebody in BTs email service provider organisation has made a change in their configurations, or there is a fault. provided; every potential issue may involve several factors not detailed in the conversations 20h33 If you're having problems, try, Check that email addresses are typed correctly, Check spam folders - genuine emails sometimes end up in there by mistake. Using webmail? My husband has opened a ticket with BT and provided them with the timestamp in formation from the delayed email. ), on omissions and conduct of any third parties in connection with or related to your use of the site. on 23-04-2021 Uninstall and Reinstall Mail app A. Uninstall - Windows Key+X > Click Windows Powershell (Admin) > Copy the below and paste into Powershell and Enter Apple may provide or recommend responses as a possible solution based on the information Created on July 15, 2016 Outlook.com not sending emails to btinternet email addresses I have never had this problem before but I have two friends who have btinternet email addresses.
- We do not send parcels to PO BOX addresses. A workaround would be to use another SMTP - for example gmail if you have a google account. https://community.plus.net/t5/notes/composepage/note-to-user-id/6640. For additional information, see the Global Shipping Program, This amount includes applicable customs duties, taxes, brokerage and other fees. About a week ago on my phone only, I started getting messages along the lines of you need to login to your email account when I went to read or send emails on my phone. 10-07-2019 Rachel Rickard Straus, Financial Mail On Sunday, Virgin Media sent most audacious price hike letter I've seen, says RACHEL RICKARD STRAUS: Telecoms giants take us for fools it has to stop, Pull plug on phone and broadband giants' price hike rackets NOW! Something went wrong. Help with setting up your email > Other tips: Check that email addresses are typed correctly Check spam folders - genuine emails sometimes end up in there by mistake All we can do is see if anything was rejected by the inbound platform from the sender to the recipient. 'If you create a new email with a service such as Gmail, you're also free to change broadband in future without changing your Gmail email address.'. The account I am using is Gmail (the google mail). 3) Import all of your contacts from your old account to your new one. So we can look in to this further, could you provide us with the full bounce back message you're receiving and the email headers. What does this mean? 11-07-2019 I can send mail to my iCloud email OK on both machines, which I could not do when the problem first arose yesterday. 19-12-2022 This amount is subject to change until you make payment. It is useful Anne that you have posted a similar experience on this topic, for it helps to see if there is a common issue. I think I remember something very similar happening to me earlier this year, after btinternet started being more restrictive about what they would accept in incoming emails. I cannot find an obvious way of asking bt about this! on Here are some answers to help you. Interestingly, I have received two follow-up calls from 2nd-level technical support who have advised that they have done some work on their systems as a result of my initial contact. We'll need to look into this and we'll get back to you next week. The usual SPF and DKIM and other DNS settings are in place to verify the sent emails. 15h27, on Created on May 24, 2016 Outlook emails not being received by btinternet.com addresses In the last two weeks, emails that I send from Outlook to btinternet.com email addresses are not being received by the person I sent them to. TalkTalk allows you to access your email account for 12 months after you switch. In the last 24 hours I have been unable to send any mail from my@btinternet.com account from any of my devices. - last edited on This has made me want to look a bit further and so I found the Community. It is very annoying, I hope you guys reach me out soon. No links of any sort and it still bounces, coming back with the messages unable to deliver after repeated attempts. I am not quite sure how/why but it may help if I describe the actions that I took to get it working again. . on 25-08-2021 Sky allows former customers to keep their email account free of charge and indefinitely. I've got a "failed delivery message". on This is NOT 'A solution'. http://bt.custhelp.com/app/answers/detail/a_id/44917/kw/bt%20mail/c/6591, on 7) Once you have saved any old emails you want to keep, delete the rest especially those with any personal information in them. I can't afford the risk.'. BT need to deal with this at a high level, NOT an individual user's account. Feel free to attach these to the ticket on your account regarding this matter Here, as I've escalated this to my team now to monitor and get back to you once we can look in to this further for you. If yes, we recommend that you check if the issue persists while on safe mode. . It takes a while to get a reply from the Postmaster but they will respond. Accounts that are inactive for six months . If I go into iCloud web page, then I can send and receive as normal. I was about to post exactly the same question; I've prepared a draft text, so might as well include it here and hope that someone has a solution. If everything works fine in webmail, you may need to check your program settings. Thanks for your help - I can now send messages to 'external' accounts from the iMac and to all addresses from the MacBookPro so I should be satisfied. This will work as long as your old email account is still active. Its broadband expert Catherine Hiley says: 'Staying loyal to a broadband provider to keep your email address could prevent you from enjoying savings of up to 162 a year on average if you switch. Also my husband can now successfully send me emails using his btinternet address from his Ipad that arrive in my mailbox immediately which wasn't working before. I have had an empty VIPs mailbox suddenly appear in the sidebar of Apple Mail. Oops. So it seems to be something between Android and BT Mail. on The worrying thing is I don't know how many other emails I'm not receiving. https://community.bt.com/t5/Email/Problems-connecting-to-POP3-IMAP/td-p/1786726. He received emails from me okay (from my Metronet email address) but I wasn't getting his replies. 15h31. The issue has resolved itself on my MacBookPro (macOS 11.5) but it's still there on the iMac (macOS 10.15). They must realise that they have a dreadful name. 09-07-2019 Neither of these has solved my problem. Log in issues. on 26-08-2021 Any ideas? Comic should be in the grade given in the listing title. I thought that I had fixed the issue last night by resaving my IMAP SMTP settings and restarting Apple Mail but the problem has reappeared this morning. I am not receiving emails to my Metronet account from at least two contacts with btinternet email addresses. 23-04-2021 13-07-2019
As regards your other points have a look at these threads and that is only a few of the recent ones and make up your own mind about getting BT's attention. If you want to PM me with relevant details, I'll get someone who has access to take a look and see if there's anything we can see on our side. Because all your devices stopped accessing your email at the same time and assuming you can still access your email via webmail it is obviously not a problem with your email accounts or with your password, hence the advice not to do anything. In my view, the Postmaster group are doing it the wrong way round. You should check that you are complying with this link and if you are you will need to contact the BT Postmaster. Virgin Media says that its policy is clearly set out to the customer ahead of their account being closed and they are sent repeated re-minder communications encouraging them to take action before they lose access. But like a number of Wealth & Personal Finance readers, Dave feels he has no option but to stay put. Apple disclaims any and all liability for the acts, by 17h25. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. For email, I use Microsoft Outlook (from Microsoft Office, not outlook.com) email on my Samsung S10 phone and on my laptop. Ive also tried not using advanced settings at all with exactly the same results as described above. Go back to: Email help. I know that I haven't received most of the emails sent from btinternet.com addresses at all. (The fix did not work until I had quit Mail and relaunched it.