Press J to jump to the feed. You can turn off the voice on Roku by pressing the asterisk button on the remote control four times quickly. It will also discuss the different things that you can do if the standard method of turning off audio descriptions on HBO Max does not work. The HBO Max audio description option was introduced in good spirits. They join the ranks of other huge streaming platforms like Netflix, Hulu, Amazon Prime, Apple TV+ and Disney+ to provide accessible content to their audiences. Sometimes there may be a glitch that causes the app to do things its not supposed to do. 2. Turn on Audio Descriptions. Wait for HBO Max to fix the bug, until then, there is not much you can do to fix it. If you want to switch on subtitles or audio descriptions, then under the subtitles, you can click on the English CC prompt. From there, select "Settings" and then "General." Do not select anything with audio descriptions next to it. Luckily, this can be fixed on any device that supports the HBO Max app. Furthermore, audio description is now being created for all new HBO and Max Original programming, and customers can expect 3,000 hours of described content to be available by the end of March 2022, doubling again to at least 6,000 hours in total by the end of March 2023.. If your settings are right and there is no chance of a bug, assure that the version installed on your phone is updated. In the Audio section, tap English - Audio Description (if available) and then tap X to close. If you want to turn off audio description on HBO Max, you can do so by following these steps: 1. For more info, see Subtitles and captioning on Apple TV. Overall, HBO Max is a great option for people who are looking for a streaming service that supports audio description. To turn this off, choose the Audio and Subtitles icon and then an audio language (e.g. Fortunately, its easy to turn off descriptive audio. Finally, the narrator can help draw attention to important plot points. In that instance maybe turn off Bluetooth and confirm this. In short, this article discusses how to turn off voice narration and closed captions in HBO Max. Now, HBO Max will no longer narrate your shows and movies. The narrator also provides a brief introduction to each of HBO Maxs main features. Update the app 3. Make sure it isnt running in the background for the app to completely shut down. Turn them off on HBO Max under subtitles? In the Audio section,tap English Audio Description.. Required fields are marked *. Select Voice Guide twice. Another reason HBO Max is describing everything is to generate hype for its upcoming launch. Didn't work. While the service is generally easy to use, there is one feature that can be a little confusing: the ability to disable audio descriptions. to get the black screen, tap anywhere on your screen. There may be times when you dont want HBO Max to narrate your shows and movies. 4. Use the up down keys to select English and press OK. | Fri 11 Jul 2014 17:20:51 #4 |. The HBO max audio description wont turn off because of one of three reasons, the most convenient way to find out the answer is to troubleshoot the application. Here you can choose the Primary option to play without descriptive audio. If we cant get this turned off that will be one less subscription we have to pay for I guess. Have you ever had problems with audio descriptions in the HBO Max app? You can also turn captions or subtitles on or off and customize their appearance. 3. You can update the app, Clear Cache, Reinstall the app, Restart the App, Contact HBO Max Support or Sign Out And Sign Back Into your account. You can also turn closed captions on or off by pressing the CC button on your VIZIO TV remote. Audio Description won't turn off I started watching Infinity Train Season 4 today and for some reason all of the actions were being narrated. If it's reading the interface aloud as you navigate and make selections with the remote control, it means the Screen Reader an accessibility feature that used to be known as Audio Guide is enabled. Is there a way to create two options, audio description or non audio description. What is this? The settings for subtitles and audio come up on the top of the screen. Why cant I turn off Audio Description on HBO Max? HBO Max is a streaming service that offers a wide range of TV shows, movies, and documentaries. For a complete list of all HBO Max audio described content that is updated frequently, check out the Audio Description Project on the website for the American Council for the Blind here: https://acb.org/adp/hbomaxad.html. Theres now a category in HBO Max that lists all of the currently described shows and movies in one place, though it doesnt yet show up on TV apps. Save my name, email, and website in this browser for the next time I comment. Its wide range of content and affordable price point make it a great choice for anyone who is blind or has low vision. A subreddit dedicated to HBO Max, the subscription video-on-demand streaming service from Warner Bros. Phone or Tablet Computer TV Descriptive Audio is a feature that each streaming service implements on its own, so if you hear it and want to disable it, you need to do it from within the streaming app where you hear the audio. You just plug it into a USB port on a TV or computer to have access to all your favorite streaming apps. To change the caption styling, on your Roku go to Settings > Accessibility > Caption style. He then spent eight years as a content lead on the Windows team at Microsoft. In the event that this does not work you can do one of the following to help turn off the audio descriptions on HBO Max. For example, HBO Max has said that it will have a "personalized experience" that will recommend shows and movies based on users interests. It's not subtitles, but an actual vocal narration of what is happening on screen when there's no spoken dialogue. Turn them off on HBO Max under subtitles, 3. Some shows and movies have multiple audio and subtitle languages available. Audio: Under Audio, choose a language (to turn off narration, choose English - Original instead of English - Audio Description.) HBO Max is a new streaming service from HBO that launched in May of 2020. Click the middle of the circle button on your Firestick remote. First, you can press the Audio Description Off button on your remote. So if you are playing an item/movie/series and it is available in surround sound, sometimes the software does not know exactly what to do and gets confused. I can turn it off but it just comes back on at the start of every episode. Luckily, there is an easy way to disable this feature. Terms of Use | Sign Out And Sign Back In How do I change audio settings on HBO Max? Such bugs affect viewers by turning on settings that are unwanted and uncalled for. See below for additional details. Make sure to check the settings before proceeding to any other step. The feature is introduced to narrate the gestures such as turning around, rolling eyes, winking etc. Press the Home button on the Roku remote. How do I turn off Audio Description Narration? Start watching something and then press the. Turn off Audio Description permanently Using AppleTV 4K (1st Gen) and every time I watch something on HBO Max, I have annoying Audio Description. Select Settings in the sidebar on the left. If the audio description track for future releases are available same-day as well, that would be a huge win for the low-vision/blind community. Keep in mind that we may receive commissions when you click our links and make purchases. The purpose of Audio Description is to help entertain visually impaired people who cannot watch the gestures of characters in a movie. For more info, go to Roku Help: Closed captioning. However, if the audio description is still on, then now is the time to contact HBO Max. Click on the circle on the face of your iPhone, Then click on update all or update in order to update a single app. So I turn it off again, but even though I'm using the regular setting, the narration is still playing. All Rights Reserved. But if you find it has been turned on by accident, the easiest way to turn it back off is with a shortcut on the Roku remote. Explain the problem in detail and check to see if they have a troubleshooting guide. The following programs are AUDIO DESCRIBED IN ENGLISH on HBO Max in the USA. The agreement called for at least 1,500 hours of described content on HBO Max by the end of this March, increasing to at least 6,000 hours by the end of March 2023. Toggle the Descriptive Audio switch to Off. In the upper-right corner, tap the Audio and Subtitles button. To turn the audio descriptions on in your videos is the same for both platforms. The rollout follows a settlement between WarnerMedia and blind individuals and advocacy groups that was reached last October. / Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. If you have an existing report and you want to add sorting or grouping to it, or if you want to modify the reports existing sorting or grouping, this section helps you get started. 12 tips and tricks to use your Roku remote, How to replace your Roku remote if it's lost or broken with a guide to every type of Roku remote, How to reset and re-pair a Roku remote if it's not working, How to use Roku search to find content across channels. Providing accessibility assistance and tips for people with disabilities in the HBO Max Help section. How do I turn off Audio Description on my TV? Whether you have a Samsung smart tv or an LG smart tv, the steps to turn off the audio description are pretty much the same. Training customer service representatives on how to better assist customers with disabilities, which includes sensitivity training and assistive technology. I checked the settings and apparently Audio Description was turned on, which is strange since I'm pretty sure I turned that off. Not all TVs have the ability to turn off audio description, so you might need to purchase a new TV if thats something youre interested in. Under the subtitles, the section clicks off to turn off closed captions. I tried exiting the show and coming back, didn't work. So far, the described shows and movies include Euphoria, His Dark Materials, Generation, Batman v Superman: Dawn of Justice, Dunkirk, and more. This is happening to me on HBO Max on Apple TV. Try reversing the ends of your HDMI/optical cable or using a different cable. This is happening to me aswell. Worst app they need to fix this. Read more.As summer dissipates through fall and stretches into winter, most drivers arent too Microsoft-owned Xbox consoles have won the hearts of many gamers around the world with its incredible features and product offerings. Open the app again and then evaluate if the audio descriptions have disappeared or are still there. You will now no longer hear audio descriptions in your HBO Max app. Usually the feature can be found in your TV's Settings menu, under Accessibility . As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. Ultimately, HBO Max is describing everything because it wants to make sure that its users know what theyre getting when they sign up. This guide will show you how to turn it off. Heres a guide on how to take off audio descriptions on HBO Max. It comes with a remote that you use just like a TV remote. How do I turn off Audio Description on HBO Max app? You will find a Speech Recognition option and a Voice Recognition option. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Start playing something, then click the screen. korbendaIIass 3 yr. ago I have the same issue and on the same device as you. Described content will double to at least 6,000 hours in total . Here you can adjust the closed captioning font, color, size, and opacity. Fifth, use the arrow buttons to change the Narrator setting from On to Off. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It only goes to CC and when you go into accessibility, it does give you the option of turning the voice guide off/on. Your email address will not be published. In addition to its support for audio description, HBO Max also offers a wide range of original programming, movies, and TV shows. I have a Roku TV and don't have this problem when watching Max on it, only with the ATV. If you play the movie or show you want to watch, then go into audio settings, there will be two "English" settings, and one "Espanol" just select the other English option. Select the Settings icon in the top right corner of the screen. Jump to Titles. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Clear Cache from your phone or browser 5. If you have a video that includes audio descriptions, Apple TV can play them for you. Classified information or material must be stored under conditions that prevent unauthorized persons from gaining access to it. To change the caption styling, choose the Settings icon , and then choose Closed Captioning. example, a detailed narration of the scene or action that's taking place). Click on Accessibility and then Voice Guide. Select Screen Reader. Are you also annoyed with the audio descriptions on HBO Max? However, if you dont want to listen to Audio Description, there is no way to turn it off. The audio description might have turned on accidentally because of a bug. Unfortunately, there is no way to turn it off. Turning audio description on/off varies depending on your TV make and model; TVs have different remote controls and Settings menus. Next, insert headphones into your device to confirm if there is any sound. Watch on There are several ways that you can get rid of audio description on HBO Max. Turn off the switch next to Enable Audio Descriptions. First, youll want to open up the HBO Max app and click on the three lines in the top left corner. To change the caption styling, on your Apple TV go to Settings > Accessibility > Subtitles & Captioning > Style. Turning on audio description.Image: WarnerMedia. If you have a traditional cable TV input connected to your Roku, you might discover that cable TV programming can also have this kind of descriptive audio. If the above closed caption steps don't work, change the closed caption setting on your Samsung TV. All Rights Reserved, By submitting your email, you agree to our. The second reason you might not be able to turn off audio description is that the feature might be turned on by default. Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. Read more Press the selection button on the remote to disable the Voice Guide. So I turn it off and it's fine for the rest of that episode or movie, but even if I immediately roll into another episode or movie, it's back on again and I have to turn it off. Now descriptive audio will be turned off, and you can go about your day without worrying about people knowing youre using a disability-related app. This is a common strategy for streaming services, as it can help them stand out from the competition. If youre looking to turn off the narrator on HBO Max, there are a few steps you can take. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Select the Settings icon in the top right corner of the screen. HBO Max is used under license. Check out some articles below for a nice set of headphones that you could use to listen to your favourite HBO max Shows, If you would like to read more articles like this then click any of the articles below. Overall, the narrator is a useful tool that HBO Max can use to help set itself apart from other streaming services. Why cant I turn off Audio Description on HBO Max. Otherwise, its time to cancel my subscription. For example, the HBO Max series "Lovecraft Country" uses a whimsical, light-hearted narrator to contrast with the dark and spooky setting of the show. The memory of the audio description might be temporary, which will be removed after you have signed out of HBO Max. If you haven't already, in the video player (while watching) select the settings icon & go to Audio track. The first is to go into the settings of your television and disable the audio description track. If youre watching HBO Max on your Roku and dont want to hear the descriptive audio, theres an easy way to turn it off. Making the HBO Max website and application more accessible in terms of navigation and content. Scroll down and select "Audio Description." 4. This is the best option if you want to remove the audio description from all programmes. Android phone or tablet, or Amazon Fire tablet. Where In the US Can you turn right on red? Updated hbo max app and it stopped immediately. It was annoying af. Signing out of HBO Max has been deliberately made to be as cumbersome as all subscription apps are. California Consumer Privacy Act | But I do know it's annoying af and I really want it to stop. This makes it an ideal option for people who are blind or have low vision. The audio descriptions and other changes will [allow] our community to share equally with family and friends in the truly universal pastime of viewing television and movies, said Dan Spoone, president of the American Council of the Blind, in a statement today. Well, if you are keep reading so that you can know what to do about it. To change the audio settings on HBO Max, follow these steps: 1. HBO Max HBO Television. If I switch to Spanish it turns off but then when I switch back to English original, it does the descriptive audio. Start playing a show or movie, then tap the screen to open the player controls. True or false? It also provides audio descriptions for people who are visually impaired. Start watching something and then click the screen. The narrator will now be turned off on HBO Max on Roku. Follow the below steps to update the HBO Max app on your phone. Audio description will be added for more shows and movies in the future. You then get taken to a screen with audio and subtitles.