We have an in-depth guide on Rheem Tankless Water Heater error code 13 where we broke down the way of adjusting burner manifold pressure. Check out advanced features for eco-friendly and cost-effective water heating. If this sensor senses that the heat exchanger of your water heater gets overheated, it will pop up this error message. If you need to reset the code on your Rheem tankless water heater, follow these steps: 1. Join our exclusive 2,500+ email list to get tailored advice, product roundups, and be the first to see our new content. You will see a number that is flashing on the display, which will be accompanied by a beeping sound. The heat exchanger may also be suffering from separations or cracks. In the past 2 weeks, its beeped at me and the remote thermostat shows a code of 11 when i turn the hot water on. Besides, we will also depict those reasons that trigger the error messages and provide the solutions as well. Code 03: An error code that indicates there is a problem with the gas supply to the unit. A false flame being detected may also necessitate a service call, yet there are certain steps to take first. The pilot light for the gas heater is blue; if it isn't, then probably there is an issue. The water heater will trigger the error code E5 if there is too much water flow. Increase the temperature on the remote if it is set too low. Next, check the igniter to see if it needs to be replaced. Solution: You must descale the water heater. As always, your best resource is your owners manual since it'll have the specific information you need for your model. Otherwise, you should replace the remote control with a new one. Legal Disclosure:Lildutchuncle.com provides and shares information on plumbing, heating & air quality, home improvement, and other DIY projects. Rheem tankless water heaters are great for providing hot water on demand. There may also be foreign material or obstructions in the burner chamber so check that there are no blockages for the flame at the flame rod (or rods). forms: { Top 661 Rheem Reviews Write A Review A Rheem tankless water heater has over 30 potential codes, and the solution will differ depending on the specific make and model of water heater that you have. The fan motor should also have the right voltage and may be water damaged due to condensation. If the water heater has the mixing valve installed and does not operate properly, it must be replaced. Again, check for leaks and blockages and ensure all connections are tight. Lets get started! Error code 99 can indicate that there is a blocked flue fault that is causing the blower motor to be unable to vent. Eric Alvarez is an HVAC guy based in El Paso, Texas, United States. Replacing the filters capacitor should solve the Rheem tankless water heater code 76 error and restore communication between your remote control and the water heater. (24 hours) C read more So, follow the troubleshooting steps we mentioned to clear the error message. One such problem is the H103 error code. The filter capacitor may become clogged and damaged over time, hindering its capacitance capability. Try plugging the unit into a different outlet. IN STOCK. The Marathon is a special water heater that has a seamless blow molded polybutene inner tank. Technicial Manual SVC810 Second GenerationPV, X and DV, RTG2-42, RTG53, RTG66 and RTG74.pdf. Features and error codes may have changed over the years so finding an updated resource is vital to ensure that you know what to do when a fault looks to have occurred. There are a few things that could be causing this problem. The vent exhaust can be a little more complicated to solve though you should start by simply checking and removing any obstructions to the exhaust vent. })(); Anthony Barnes is the founder of Water Heater Hub and a second-generation plumber by profession. Next, check the incoming water pressure to make sure it is within . Understanding the symptoms to look for will make it easier to fix the error. Then, turn on the water heater again, which will reset the heater. What causes water hammer in a house and what makes pipes to vibrate and make banging, ticking and popping sound? Understanding Noritz error codes and troubleshooting Noritz water heaters. The flow meter sensor is also referred to as a water temperature sensor. The wiring may become loose or corroded over time, hindering communication between your remote control and the water heater. Explore More on homedepot.com. If you are having trouble with your Rheem water heater, it is best to consult the owners manual for troubleshooting tips, or to contact a qualified technician for assistance. If you dont know how to detect the source of the problem, you can read this guide. If the inlet screen at the cold water connection gets clogged with dirt & debris, the water will not flow through it. When you have a problem . Take a look at the combustion chamber. { From cleaning the aerators as well as checking the pressure and flow of the water from your hot water faucet to checking then cleaning the water inlet filter on your tankless unit. This can be due to a problem with your homes wiring or plumbing, or it could be an issue with the gas line itself. Among the common error codes is code 76, a sign of a problem with your water heater. This can be caused by a number of things, including a dirty air filter, blockage in the venting system, or a problem with the combustion chamber. d. Remove outlet pipe bracket and ceramic heater plug. Turn on the power to the unit at the breaker box, and wait a few minutes for it to heat up before using it again. 1. You can clean out the chamber yourself, but its best to call a professional to do it for you. Also, inspect the flame rod electrodes and clean them. Ensure you eliminate every obstruction from the vent termination of the building and the flapper valve. There may also be blockages in the heat exchanger which should be removed. Then, locate the two terminals connected with the remote control. 3. Begin with slowing down the flow rate of your water heater. Cause: The blockage in the air supply pipe, exhaust vent, or connection/termination is loose or not correctly done. To resolve this false flame issue, start by resetting the unit. The thermistor should also be free of any limescale build-up and may require a clean. However, Its essential to use an authentic Rheem replacement remote control for proper functioning. You should also check that the fan motor looks to be working properly. If your Rheem tankless water heater keeps shutting off, there are a few possible reasons why. The most common reason is that the water heater is not getting enough gas or electricity to stay on. See an examplehow to descale a Bosch tankless heater. Turn off you recirculation pump if your unit is connected to one. Check for an operational igniter and for any damage to the igniter wiring harness. If not, you should replace the flow meter sensor or the flow control valve of your Rheem Tankless Water Heater. Error Code 11indicates an ignition failure. Unfortunately, many things can cause an ignition failure. These issues can include water leaks, that it runs out of hot water quickly, and suffers from an inconsistent water temperature. The minimum temperature for most tankless units is around 55 degrees Fahrenheit. What does E4 mean on a Rheem tankless water heater? listeners: [], There may also be loose or damaged connections attributed to the motor wiring harness that could be the true cause of the error code. Company's make changes through the years, and Rheem has been in business a long time with a wide range of tankless water heaters . If you have a tankless water heater in your home, you may How Much Propane Does A Tankless Water Heater Use, Top 10 Best 80 Gallon Electric Water Heater (2022 Latest Price), Top 10 Best 20 Gallon Electric Water Heater For 2022 (Buying Guide), Best electric tankless water heater for rv. By displaying a code on your tankless heater, you, or a professional, can read the code to understand what went wrong and how to fix it. A clogged heat exchanger, venting system, and air intake filter are responsible for making the ODS thermocouple defective. 4. Water Heating. 4. Finally, if your Rheem tankless water heater is more than 10 years old, it may simply need to be replaced. Most tankless water heaters are operated by natural or LP gas. Reason: Poor/Improper Combustion due to the flame rod. Press and hold the reset button for three seconds, then release it. . Locate the reset button inside the control panel. Secondly, take your eyes on the heat exchanger to see whether it gets dirty or not. . Heres a quick guide to help you understand what each code means and what you should do if you see one: Error code 79 should indicate that there is a problem with the current heading to the blower motor and you may want to do a service call. It will be better if you install the heat tape close to the exit to the main drain to get the best output. [Fixed], Honeywell Water Heater Gas Valve Reset (How-To Guide), 15 Common Rheem Error Codes [Ultimate Guide], Rheem Tankless Water Heater Code 11 (Fixed), Top 5 Navien Tankless Water Heater Problems [Fixed], Whirlpool Duet Dryer No Power To Control Panel (Causes + Solutions). An example of data being processed may be a unique identifier stored in a cookie. Call the service if none of the steps taken above works. This is a complete guide on Rheem Tankless Water Heater Error Codes. Your water heater will flash this error message on the control panel due to: Firstly, determine whether there is a problem with the remote control wiring or the remote control itself. Buying a different capacitor may only provide a temporary solution. Info about all performed services, including dates. The venting should also be adequately sealed and you may want it inspected by an expert. Here are some steps you can take to troubleshoot and fix the problem: See if there is anything blocking the air vent on the device. The neutralizer may need to be replaced and if it does then error codes 92 and 93 may be set off. Bath. Water Heater Showing Yellow Light. user-manual-Tankless Hot Water Heater Rtg-74pvp-2 7.4 Gpm Manual. Take the front cover off. Remove the panel cover and locate the reset button behind the insulation. You can only use an electrolytic capacitor if you know its polarity. Solution: If your tankless water heater is using natural gas, make sure that there is no interruption in gas supply from the distributor. I've had my tankless water heater for about 5 years now, and has never had a problem. In this blog post, well decode some of the most common error codes and tell you what you can do to fix them. In plain words, the water heater error code 13 stands for a defective combustion system. Once you repair the damaged wiring, run the hot water tap to see whether the unit works or not. In the troubleshooting manual, Rheem says that error code 29 stands for too low heat exchanger outlet temperature. Use your Rheem heater manual as a reference when performing any repairs, and make sure to use the technical support number (1-866-720-2076) whenever you're unsure what to do. Please visit our Shutoff Troubleshooting . A new remote control should facilitate communication and solve the Rheem code 76 error. Save my name, email, and website in this browser for the next time I comment. In general, here are some additional things to check in order as you evaluate the issue with your unit. Start with inspecting the remote control. I called the helpline and that's where the B.S. If the fault is not so serious then you may be able to fix it yourself and get your water heated soon enough. If needed, replace it with a new one. The gas pressure to your water heater should range between 1.2- 3.5Kpa. Leave the unit for 2o minutes. 36kW Tankless Electric Water Heater (240V / 4 Heating Chambers) $911.37. 90% of the time, this troubleshooting step will help to eliminate the warning message from the control panel. See how to troubleshoot the flame failure, not enough, no hot water . According to Rheem, the error code 10 will pop up when the fan motor fails to create sufficient ventilation. If you encounter an code, it will be displayed on your Rheems digital thermostat display. A faulty capacitor is usually the problem if the . Rheem hot water heater has low or no hot water flow. (function() { Afterward, take out these two screws from the top of the computer board. Before testing a hot water source, you must ensure that all connections are properly secured. I have just updated this article as per your request. For the air intake, remove then clean the air inlet filter and clean both the heat exchanger fins and the combustion air fan. Read reviews and complaints about Rheem Water Heaters, detailing commercial services, tankless heaters and more. 1. If needed, clean the inside of this motor. In the rest of this article, Ill discuss the causes of Rheem tankless water heater code 76. Obstructions could also result in error code 14 though if you cannot find one then consult a professional to troubleshoot the fault. Consequently, this affects the communication between your remote control and the water heater. If you suspect either of these issues, contact a qualified technician for service. 3. We broke down everything that will help eliminate the error message from the control panel. Solution: Make sure that the hot water tap is open enough to provide at least the minimum required water flow. What Are The Signs To Look Out For In A Failing Water Heater? The most typical problem with a water heater tends to be a water leak which can be common due to how many components come in contact with water. The most common Rheem codes are found here on Rheems official website (click on the first drop-down FAQ section). A false flame can be attributed to the flame rod (or rods) touching the flame whenever the unit fires. Now, remove the filter and wash it to eliminate sediment jammed in the inlet that is producing problems. If you have a tankless water heater, you may occasionally see an error code displayed on the unit. If you have a Rheem tankless water heater, you may be wondering what all the codes on the control panel mean. RINNAI TANKLESS - Prices have dropped and there are decent deals to be had now!. Lastly, ensure the igniter wire harness is intact. It will be best to check the manual and use the fuel type recommended by the manufacturer. The wiring for the flame rod may also be damaged, and the flame rod needs to have sufficient voltage. It will alert you that your water heater requires service or that there are damaged or broken components you need to repair or replace. Read Details: Rheem Tankless Water Heater Code 29. For instance, the exhaust cannot be recirculated back into the units fresh air intake. Replacing the remote control may solve the code 76 issue and restore communication between the two components. Code 02: This means that the water heater is actively heating water. Another problem that might occur when the water flow is reduced is the excessive temperature of the heat exchanger. It is also known as flue or chimney, which expels exhaust gasses out of the house. Contractor or business name who did the installation and service. A communication error with the remote control can result in error code 76. Have a Rheem RTG 74 DVP 1 tankless water heater that showed code C8 first and now shows C7 about every 24 hours. Your email address will not be published. Afterward, remove every speck of dirt, debris, and buildup from the air intake filter. After cycling the unit if you notice any remaining flame through the view window, I bet the gas control assembly is the culprit. If your Rheem water heater is flashing white light, it shows that your pilot light is out and the water will still be cold. Err05 - Control Board is not accepting signal from switch. Close the hot water tap and turn OFF the remote. RUR199iN - $2,900 - Nat Gas Compare at $3853 - SAVE $953; RUR199iP - $2,950 - Propane Compare at $3777 - SAVE $827 ; RU199iN - $2,600 - Nat Gas Compare at $3094 - SAVE $494 ; RU199iP - $2,600 - Propane Compare at $3033 - SAVE $433 Your tankless water heater will display this wrong message if the venting system fails or doesnt work properly. If its incorrect, you should adjust it. Try connecting the remote control to the remote connection directly which is at the bottom of the water heater, though the cable may be the problem and could be replaced. From the bottom of the unit, take out two screws that hold the computer bracket in place. Cause: The water heater and its burner doesn't get enough gas. Check if the water inlet filter or fixture aerator is clogged and unblock it if it is. It will not rust. emergency housing in dothan, al history of goffs manor water bird whistle history jobs at arsenal training ground hillsborough county high school athletics June 13, 2016 Read More Error Code E3: This code indicates that the temperature of the outgoing hot water is too high. Check the number 11 where I break down the error code 61. We don't tend to provide any plumbing advice or any advice that should come from a certified professional. That may be the cause but it could also be due to a clogged neutralizer on the condensing unit and you can clean the air inlet screen and the heat exchanger fins. Lastly, check the fan motor for proper operation. After that, connect the water heater directly to an electrical output source and test a hot water source like a shower. You may want to do a service call though you can check the wiring on the remote control yourself, specifically for any loose or damaged connections. Ensure that the vent pipes are connected to the vent termination and that the venting meets various requirements (such as lengths, diameter, the construction material). Inspect the venting system for any blockages. Check that the vents are connected properly with no obstructions, the correct materials should have been used for the installation. Flame failure during operation. You can confirm if the filters capacitor is at fault by checking the water heaters control board. They are dirty or defective flame rods, faulty ODS thermocouples, and incorrect burner manifold pressure. Those error codes dont only help you understand the actual problem with the unit but also make it a breeze to fix them. The unit may be plugged into an outlet that does not provide enough power. Rheem tankless water heater error codes result from defects. Error Code E4: This code signals that there is a problem with ignition or flame detection. The error code 61 popping up on the LED display represents a faulty blower motor. Check to make sure all gas connections are tight and there are no leaks. If the water pressure is low, the water heater is making strange noises, and keeps on coming up with a variety of error codes then it may be time to replace it. If the temperature is insufficiently low on the heat exchanger then you should receive error code 29 on your mid-efficiency or condensing unit. Nonetheless, freezing weather can also block up the neutralizer drainage system. If there is any damaged wiring, your water heater will be unable to send a signal to the control board. The minimum flow rate should also be met to make sure that the tankless water heater fires. Your Rheem Water Heater will pop up this warning message due to the following reasons: Addressing and fixing those issues we mentioned will help you eliminate the error code from the display of the unit. If its dirty, clean it out according to the instructions in your owners manual. The Richmond Marathon water heater offers a LIFETIME warranty. By understanding these simple codes, you can keep an eye on your Rheem tankless water heater and make sure its always operating properly. You can use 100-grit sandpaper to remove the carbon buildup from the flame rods. Besides, faulty water control assembly is another reason responsible for flashing the error code 65. If you dont get this reading, you should replace the heat exchanger thermistor. In this case, you must replace the gas control assembly. Receiving error code 61 -Faulty Blower Motor. Turn off the power to the unit at the breaker box. Next, access maintenance information to determine the flow rate. Improper fuel type, rusty or defective heat exchanger, and faulty Molex connector are some caveats responsible for triggering this error code. E4 on your Rheem tankless water heater indicates an issue with the flow meter sensor. If you have a Rheem tankless water heater, you may have received a code 76 error. 2. Begin with slowing down the flow rate of your water heater. So, if you dont think you are up to the task, consult a professional. 2. Knowing what each error code means can save you from having to make a service call and can give you peace of mind about how serious, or not so serious, the problem is. 5. Finally, clean or replace the inlet screen if it is dirty or clogged. Water flow is too low, or the shutoff valve is not fully open. The most common codes include Codes 5, 11, 13, and 29. The error code c7 stands for a defective communication between the remote control and the tankless unit. If none of these measures works then call in a professional to replace the control board (also known as a PCB). Cookie Duration Description; cookielawinfo-checkbox-analytics: 11 months: This cookie is set by GDPR Cookie Consent plugin. Also, dont forget to check the breather box for debris and use a vacuum cleaner or a lightly damp rag to clean the box. However, you can also find a wealth of information from the owners manual which will be specific to your model of a tankless water heater. In other words, youll need a very in-depth knowledge of these devices to understand each error code and an even more in-depth knowledge to solve it. Recalled Tankless Water Heaters - WebForm1 Recalled Tankless Water Heaters Paloma Rheem, Ruud, Rheem-Ruud and Richmond Brands Only the indoor power vent 199,900 BTU models are affected. This code indicates that the water heater is not able to properly heat the water. Like other water heaters, the Rheem tankless water heater has a venting system. We recommend you check out this in-depth guideline on Rheem Tankless Water Heater Code 11. When this error code will pop up, understand there is no ignition on your tankless water heater. c. Remove one ceramic heater plug. Check the igniter itself to ensure it is working, including how it was wired to the device. First, check to make sure that the water supply to the unit is turned on and that there is adequate pressure. Code 01: This indicates that the water heater is in standby mode and is not currently heating water. Dont forget to release the blockage if needed. 1. On top of this, you must ensure the drain will not allow backflow. As soon as you spot an error code on your Rheem tankless water heater you may begin to panic as to what it means. No spam, we promise. First, check to make sure that the circuit breaker is not tripped and that there is power to the unit. . In that article, we described everything that causes your water heater to trigger the error message 12. Finally, unplug the water heater, disconnect the remote control then plug the heater back in and test it without the remote control. The diagnostics become simpler since the Rheem tankless heaters use the electronic control board and advanced technology with an optional remote controller and control panel. There are over 30 codes possible on Rheem devices. Am I right? To learn more about error code 14, read this in-depth guide. If you dont get the appropriate voltage reading (8 to 16 VDC), you should replace the water control assembly. The inlet water pressure may be too low. A yellow pilot light means that the pilot is not . 14. Just turn off the water supply valve to slow down the flow. Check the air filter. Check the flame rod itself to see whether there are defects. This is largely because the Rheem tankless water heater is not specially designed for continuous running along with a circulation system. These water heaters may help you qualify for insurance discounts 2. We recommend you read our in-depth guide on Rheem Tankless Water Heater Code 12. 2. This number indicates the you are dealing with. window.mc4wp = window.mc4wp || { If this doesnt work, your next step is to check the gas valve wire connections to ensure they are secure. Both error codes 80 and 81 suggest a problem with the gas cut-off valve. We recommend you check for a broken wire or poor electrical connection. Before they arrive, you can check that the gas valves are all open with gas actually reaching the unit properly. 10 Common Reasons. 2. It helps us diagnose and determine the exact problem with the water heater. Quantity Add To Cart. If the venting system gets blocked by dirt, debris, or insects, the harmful gasses fail to go through the pipe. In this guide, we will describe the common error codes this tankless water heater displays. Secondly, inspect the exhaust vent or air intake pipe for a clog. Solution: Make sure that the gas shutoff valve provides enough gas to the main gas burner, and there is no obstacle. You could check the power and if the unit is actually plugged in which is a good idea after a tripped or turned off circuit breaker (see also our guide on how to match wires size with circuit breaker ). The neutralizer needs to be replaced soon. 5. There should also be gas to the unit with the valves fully turned on and the unit itself should have the correct gas volume and pressure which can be checked by a specialist. I guess the PA error code is a air conditioner related fault code. You can fix this problem by replacing the wiring connecting the remote control and PCB board. Initially, fine-tune the water flow or temperature. Search. However, before you do that, confirm that the blower motor is turning freely as it may still operate with a small restriction. Simple. A defective or loose wire connection between the water control and the connector B on the PCB is the main culprit that causes your heater to pop up with this error message. ); Why is my Rheem tankless water heater beeping? Why Do You Feel Sticky After Swimming? Find the most common problems and see how to fix issues. By displaying a code on your tankless heater, you, or a professional, can read the code to understand what went wrong and how to fix it. e. We will assume that the licensed plumber/installer professionally installed your Rheem tankless water heater. In my experience, in most cases, it is a false flame code because when I look through the site glass, the flame is still visible. If you do think that there are obstructions and foreign objects then they may be in the combustion chamber, the exhaust piping, the vent terminal, or preventing sufficient airflow from coming into the unit itself. You may also want to ensure that the altitude settings are correct for your location. The most common cause of this problem is a build-up of soot or debris in the combustion chamber. We created this website in order to help our visitors to find proper information about HVAC troubleshooting, repair and most frequent questions about it. If you do not feel comfortable performing this yourself then you can contact a professional to do it for you. On the other hand, if you can't turn on the unit, we bet the remote control gets defective. Transitional Design House Bathroom Vanities without Tops; What Is The Most Common Problem Associated With A Water Heater? Solution: If you cannot find the problem in the venting system, and cannot remove what is blocking the regular operation, call the service. The most common codes include Codes 5, 11, 13 . First, check for any debris around the burner assembly and clean it off if necessary. Afterward, measure the voltage of the wiring between the water control and the connector B. Finally, the heat exchanger should be checked to make sure that the fins, fan, and air intake all appear to be clean. 4. SVC 810 Tankless Troubleshooting Manual Connector and Hot Water Outlet Thermistor a. This neutralizer is specially designed to keep the drain condensate away from the water heater. Connect a jumper wire to the remote terminal on the printer circuit board and try powering on the water heater using the remote control. Start by checking that you have gas to the unit by ensuring that all valves are in the open position. Cause: Most of the time, the water heater doesn't start because the hot water tap is not fully open, so the water flow is low. The repair guide provides info on how to deal with the heating problems. Apart from these, defective combustion systems, problems with the main burner or pilot, and faulty motor are other culprits responsible for throwing this error code. If you can solve a problem or a fault without having to make a service call then, not only will you learn more about how the water heater works, but you will likely save yourself some money. If that does not work then you could confirm that the tankless unit is correctly grounded. It indicates a neutralizer drainage failure. The Rheem tankless water heater code 76 indicates a communication fault between the remote control and your tankless water heater. The Rheem tankless water heater allows you to access instant hot water. If you need to reset the code on your Rheem tankless water heater, follow these steps: A false flame being detected may also necessitate a service call, yet there are certain steps to take first.