5. 4. 90z Revival, Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Any orders placed from 16th Dec 22 onwards are eligible for 28 days only. UK returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal. AUSTRALIAN RETURNS LABEL As per our policy, returns are chargeable therefore the outstanding 1.99 charge on your BNPL invoice would need to be covered by you. Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. We would like to show you a description here but the site won't allow us. Returns are FREE for premier customers. If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. Items must be returned within 28 days of receipt. If you decide to keep one of the items, you need to pay for delivery. Ive paid with Afterpay How do returns & refunds work? This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). Just pop your items in something non see-through, sealable & waterproof. 90z Revival, Om van de volgende voordelen te genieten: https://www.boohooman.com/us/oversized-palm-shirt-and-swims/BMM38682.html, California Transparency in Supply Chains Act, UPS Access Point Express Saver Collection. Widow Hill Road Don't worry, if this does happen we will contact you first. The value of any items returned will be deducted from your outstanding balance, you should continue to make any payments that are due for the remaining instalments. Print returns label at home or in store options. If you decide to keep one of the items, you need to pay for delivery. Location. We have printer-less options too if you dont have a printer! If you use the returns portal, the process for returns is as follows: Repack your items. You've got 28 days to send something back to us from the day you receive it. Just follow the steps below: If you have any questions about extending your invoice, please contact Afterpay. There is no returns label in my parcel, how do I return? Unfortunately we cannot accept returns after this time. See our, {{#days}}{{days}}d {{/days}}{{hours}}h {{minutes}}m {{seconds}}s, On dirait bien que vous nous rendez visite sur. If you use your own method of return, rather than the returns portal, this could take up to 21 days to process and refund. You can cancel your contract here. 4. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. 2. Shorts. letter-spacing: 10px; 3. them or get a refund. If you have a shipping related question or maybe you need to track your order. Hoodies, All rights reserved. 6,240 people have already reviewed boohooMAN. Unfortunately we cannot accept returns after this time. Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse. Vests. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Your return arrives back at boohoo! A typical refund will take up to 14 days + your banks handling time. Tell us what you are returning and why. What should I do if I receive an incorrect or faulty item? Keep an eye on your . Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item (s), including any loss or damage, until we receive. form where youll also find details on how to return your item(s). Please return unsuitable items in its original packaging. You've got 28 days to send something back to us from the day you receive it. You will need your order number and email/last 4 digits of your phone number. We will send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. You dont need to remember to keep your proof of postage its all digital! For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. You don't need to remember to keep your proof of postage - it's all digital! If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Login to our returns portal by clicking the Start a Return button. Unfortunately we don't offer an exchange facility. Returns via the portal are fully tracked. US returns are simple and low cost. We've gone paperless! I have already returned some items from my order and paid 1.99, why are you charging me again? boohooMAN Reviews | Read Customer Service Reviews of www.boohooman.com Events & Entertainment boohooMAN boohooMAN Reviews 7,362 Average 3.3 VERIFIED COMPANY www.boohooman.com Visit this website Write a review 3.3 7,362 total Filter Sort: Most relevant Jerome Benton 1 review US 13 hours ago Love my Split Hem Joggers We've gone paperless! Your browser's Javascript functionality is turned off. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. We don't refund delivery charge for those countries listed outside of the EEA. It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and processed. Burnley below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Please note, we cannot offer refunds on pierced jewellery, cosmetics & fashion masks or on swimwear if the hygiene seal is not in place or has been broken. Items must be unworn and unwashed with the original labels attached. Your refund will be processed once we've received your unwanted items. Once you have processed your return in the portal you're ready to post it off! 3 Select your preferred return option Print returns label at home or in store options. Post if off! If you have received a faulty or an incorrect item, please contact customer services clickhere. If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. https://www.boohooman.com/ie/customer-service#folder-cs-folder-contact You are of course welcome to return any unwated items back to us for a refund, you can log and arrange this on our return portal here: https://boohooman.returns.international/ Have a great day and take care, Fiona 90z Revival, Simply return your item(s) and reorder for a replacement. GET UNLIMITED NEXT DAY DELIVERY WITH PREMIER!*. To experience the full world of Boohoo, please enable these or check whether another program is Re-pack the item in its original packaging with labels and tags still attached. depends on your card issuer). We've gone paperless! To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). With just one click you can reduce the energy used by this website. Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. Or simply return your items to the following address within 45 days from the date you received your parcel. 3. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. Login to our returns portal. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Underwear and swimwear can only be returned if the hygiene seal has not been removed. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. You don't need to remember to keep your proof of postage - it's all digital! For International returns you will need to pay for your return, you will need to generate your returns label via the portal. It takes up to 24 hours from your refund being processed by us for your invoice to be updated well send you an email as soon as your refund has been processed. Hear about exclusive offers, get early access to collabs & quicker checkout. Email Address The email address used to place your order. See our, {{#days}}{{days}}d {{/days}}{{hours}}h {{minutes}}m {{seconds}}s, On dirait bien que vous nous rendez visite sur. With hundreds of styles landing each week and regular trend updates you can be sure to get the latest. Select your preferred return option (Print returns label at home or in store options). By subscribing, you agree to receive marketing communications from boohoo by email. Unfortunately we don't offer an exchange facility. It takes up to 24 hours from your return being processed by us for your invoice to be updated. 4. 2. If youre a customer in the EEA, you have 28 days to cancel your contract with us. One of our customer service agents will be more than happy to look into this for you. Items must be unworn and unwashed with the original labels attached. by January 24, 2022. by January 24, 2022 0 comment. With Klarna, Clearpay, Laybuy & Zip! 3 Select your preferred return option Print returns label at home or in store options. Just pop your items in something non see-through, sealable & waterproof. This can take up to 7 days to show in your account and is dependent on your bank's processing time. We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). Refunds will not be given if they do not comply with our returns policy. Make sure you keep your proof of postage! DUTY AND TAX FOR ALL EU DELIVERIES WILL BE PAID FOR BY BOOHOO. parcel to be delivered back to our warehouse and processed. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. You will be charged per parcel you return, if multiple returns are made on the same order, additional fees will apply. Select your preferred return option (Print returns label at home or in store options). If you have a Boohoo Premier subscription you can return items to us free of charge. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). You can generate a returns label from our website, attach it to your parcel and then send it back to us. I . It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your boohoo aren't able to extend your invoice. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items recieved we reserve the right to recover any shortfall from you. Please wait 14 days before contacting us about your refund if you havent heard from us yet. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. Read about their experiences and share your own! Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. You have 30 days to cancel your order because you have changed your mind. 3. There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. Please turn it on so that you experience this sites full capabilities. If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Afterpay for the items that you have returned. No packaging, no problem! Returns Policy | Returns Portal - boohooMAN; 2. uk & international returns - boohooMAN; 3. We have printer-less options too if you dont have a printer! You may have received your refund as a voucher if your items were returned to us after the returns policy timeframe. This two week period starts from the day after you receive your order (or from the day after you receive the last I can't see the refund on my bank statement. To experience the full world of Boohoo, please enable these or check whether another program is We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. To experience the full world of Boohoo, please enable these or check whether another program is Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. refund your credit/debit card. Simply return your item(s) and reorder for a replacement. You may be liable for import and pay a custom duty charge for orders over the customs threshold. You'll get an email once we receive your returned item. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. By enabling them, you are agreeing to our. 3 Select your preferred return option Print returns label at home. We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. Youll need to write to us with notice of your cancellation just fill out Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you wont be able to attach the image on the form just yet. For more info or to contact Zippay click here. If you have any questions about extending your invoice, please contact Klarna. warehouse, and again when we have processed your refund. Hoodies. Shorts, Returns are FREE for premier customers. You'll get an email once we receive your returned item. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). The funds should appear on your bank statement within 3-5 working days (how long You will need your order number and email/last 4 digits of your phone number. See our, On dirait bien que vous nous rendez visite sur. Returns are FREE for premier customers. Copyright 2022 boohoo.com. Jeans, This cancellation period starts from the day after you receive your order. Hoodies, This does not affect your statutory rights. However, we may, in our sole discretion, offer you a longer period for returns from time to time. On receiving your return the next step is for us to check the item(s). We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. We dont offer exchanges right now. You will need your order number and email/last 4 digits of your phone number and let them know which item you're returning and why Choose to return at your local Post Office Then print a returns label or get a QR code for your phone Make sure you keep your proof of postage! One of our customer service agents will be more than happy to look into this for you. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. You'll then receive a full refund minus the cost of 1.99 for returning the item. Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. Once our checks are complete well refund your credit/debit card. For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. You will need your order number and email/last 4 digits of your phone number. For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. Keep an eye on your return tracking. Select your preferred return option (Print returns label at home or in store options). FAST, TRACKABLE & COST EFFECTIVE using the returns portal. FYI Great, happy shopping! Copyright 2022 boohoo.com. 2. Select your preferred return option (Print returns label at home or in store options). If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. If your items dont make it back to us, youll need to open a dispute with the carrier. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. This does not affect your statutory rights. Collect your order from nearly 1,200 InPost lockers nationwide for 3.99. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. With just one click you can reduce the energy used by this website. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. Click here to generate and print off your returns label and to find your nearest store. A returns charge of 2.50 per parcel will be deducted from your refund amount. For all other International customers, please return unsuitable items within 14 days of the date you receive the parcel.
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