This cookie is set by GDPR Cookie Consent plugin. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. Username Password Forgotten your Password? I have not had an automatic renewal what do I do? What should I do? Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. This can be done by visiting a participating library only. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. This form can be completed and returned in the envelope provided with your form. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. You should have received all the information you need by now. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. Blackpool: Copyright Lancashire County Council 2022. If you dont provide us with evidence, your new pass will be delayed. My new bus pass will not work when I place it on the smart card reader on the bus. If you pass does not register on the card reader on the bus, we won't know the pass is being used. We also use third-party cookies that help us analyze and understand how you use this website. Further information. Auto-renewal for an older person's bus pass. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. Where you caught it and at what time, along with your destination. Login to renew or manage your Bus Pass and to keep your details up to date. The passes will be sent out automatically but people should call the bus renewal hotline . Applicants whose pass was issued due to a disability will continue to be automatically renewed. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. March 2023 renewals. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. Essex County Council is not responsible for this. Passes that were automatically renewed should be received by 1st March 2023. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Apply for or renew your bus pass. You can find your renewal code located in the box towards the bottom of your renewal letter. We will post your renewed bus pass 18days before the old one expires. It does not store any personal data. I have applied for my new bus pass, what should I do with my current pass? You can apply for your renewal bus pass online. Applicants can enter in their postcode online and will be given the contact details of their local council. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. Continuing eligibility for a pass issued due to a . You should allow 6 weeks for your application to be processed. However, GCC has not been involved in this. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. Two weeks before your current bus pass expires you should receive a new bus pass in the post. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. Companion passes are automatically renewed at least 2 weeks before they are due to expire. Changes To Renewal Of Concessionary Bus Passes. You'll need your current pass in order to renew. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. I am an age-related bus pass holder and my current bus pass is due to expire soon. Find out more about an igo card. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. If you have any questions, please contact Essex County Council by calling0345 743 0430. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. 3 Post office. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. If you have not received either a letter or full pack call us straight away on 01452 426265. . For those people needing to apply for their renewal this too can now be done byApplying online. Can I use my bus pass on National Express Services? Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. Before your pass expires, we may send you a letter inviting you to renew it manually. But opting out of some of these cookies may affect your browsing experience. I currently have a disability-related bus pass with companion entitlement. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. Please check with the county council in the area you plan to visit. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. The county council will not reimburse you for any charges levied by medical specialists or advocates. The pass is valid for the journey being undertaken, for example at the right time of day. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. Your browser does not allow scripting so some of the features of this page may not work. You can make updates to the following details before your bus pass renews: your appearance. thurrock.gov.uk uses cookies to make the site simpler. Unemployed people. Currently this is at age of 66. What do I do with a bus pass which is no longer needed? We only need this if you want us to contact you and we won't keep it once we've replied. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. State pension claimants who apply directly through their local council should be aware. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. Lee Please provide them with as much detail as possible about the journey you wished to make. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. Older person's bus pass renewal. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. You may need to provide proof of your new address. If you send us different evidence, your pass may be delayed or refused. Alternatively you are able to renew your vouchers online. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. This can be your email address or set to something memorable for you. This will be. Forgotten your Username? No. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. GCC understand there was a discount being offered for some local train travel. You should have receive your renewal form by mid-February. What time can I use my bus pass outside of Gloucestershire? You don't have to do anything, unless you have moved since we sent you your last pass. Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). Welcome to the Highways Service Information Centre. A letter and a renewal application form will be sent to you automatically you can also use the application form below. Analytical cookies are used to understand how visitors interact with the website. If you do not have your current pass, then please contact us. All young disabled pass holders must provide a new photo if they wish to renew. Please note you will require your customer number to complete the form (This can be found on your renewal letter). How does violence against the family pet affect the family? You can renew your bus pass up to 8 weeks before it expires. This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. No, your bus pass cannot be used on National Express services. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. *A. with no need for anyone to fill in any forms or submit any photographs. For assistance with new applications: (Click the arrows below to reveal the answers). Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). You can apply for a replacement bus pass by filling in the lost bus pass application form. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. What type of medicine do you put on a burn? By clicking Accept All, you consent to the use of ALL the cookies. Higgins, Telford & Wrekin Councils Customer Services Manager, said. You can apply for your renewal bus pass online. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. These cookies ensure basic functionalities and security features of the website, anonymously. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY The expiry date will normally be five years from your birthday. If you've had a concessionary bus pass for the last five years, you might . Unable to drive for reasons of medical fitness. Your new pass will be not sent until a week before your old. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. A 5 administration fee will be required for a replacement bus pass. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. This cookie is set by GDPR Cookie Consent plugin. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. The new pass is free. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. Dont include personal or financial information like your National Insurance number or credit card details. Please still, Older Persons bus passes will normally be automatically renewed. How long will it take to get a bus pass following a renewal/application? These cookies will be stored in your browser only with your consent. Renewing, updating or cancelling a bus pass. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. The list of these services is on the GCC web site, under Transport. all that. You do not need to renew an igo card. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. We also use cookies set by other sites to help us deliver content from their services. Older Person's bus passes will be renewed soon. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. You have moved since your last bus pass was issued and not informed us. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. Freedom Pass expiring: How and when to renew London travel permits. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. Apply for a new age-related pass. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Blackburn with Darwen: Necessary cookies are absolutely essential for the website to function properly. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. What happened to the baby in Joy Luck Club? "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . Other Scottish passes arent accepted on the trams. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. If you have an older person's pass that expires in the next two months renew online with the following links: -. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. for staff to amend your details and arrange for a renewal pass. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. Will receive a renewal form, as evidence is required to obtain a new pass. It costs 10 for a new card. No, concessionary bus passes are not accepted on the night Buses. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. 2 Are senior bus passes renewed automatically? You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN However, you may visit "Cookie Settings" to provide a controlled consent. Please let us know if you no longer require a bus pass. Your new pass will be valid for 2years. five years If you email us please confirm your date of birth and current address in the email so we can fully check our records. pensioners. Please note the Bus Pass system is separate to other Council systems and requires its own login information. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. 1 Contents. Flexible support fund - available at . If you have moved address since receiving your bus pass, please notify us of your new address . How long does it take to renew an older persons pass? system now generates new passes automatically at least a fortnight before the If you have any questions, you can call us to discuss your application on 0345 200 0388. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. You also have the option to opt-out of these cookies. In the unlikely event that your pass does not arrive, you should call 01452 426265. The cookie is used to store the user consent for the cookies in the category "Analytics". See. Where can I get a bus pass for an older person? When can I use my concessionary bus pass in Gloucestershire? We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. If your current bus pass is due to expire within the next month, this is an indication that we . You will need to apply to your new local authority for a new pass. If your pass has been stolen, you should call 0345 200 0388 to replace it. You can apply for a disabled persons bus pass if you are a Medway resident. If you move address, update the details on your bus pass at least three weeks before the renewal date. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. Disabled person's bus pass There's no central provider of the disabled person's bus pass. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. Your bus pass will be renewed automatically. Renewing your Bus Pass. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. There is no need to contact us until we get in touch with you. These cookies track visitors across websites and collect information to provide customized ads. Are senior bus passes renewed automatically? If you cannot apply online for any reason please contact us. Completed renewal forms will be processed and new vouchers issued approx. The day and date you experienced difficulties. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day.
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