I write about retail, fashion and beauty. Our approach is modelled after the successful implementation at our Distribution Centres and Concierge hubs, where weve not had a single positive case of COVID-19 to date. Aritzia generated $425.9 million in e-commerce sales in the past fiscal year, which was 49.7% of its overall revenue, the company said. Furthermore, you can only exchange your items if you do so within 21 days of your original purchase. Aritzia's popular TNA sweatsuit, Photo Credit: Courtesy of Aritzia. Get our Fashion & Beauty newsletter by tapping the button below. Its Time For A Dress Refresh Shop The 9 Biggest Styles For Spring, How Dressing Weird Became The Ultimate Fashion Flex, TZR Editors Share The Fashion Trends They Are Investing In For Spring, Diors Fall/Winter 2023 Collection Was A Nod To Strong Women In History. Once signed into your account, access your. Box 500 Station A Toronto, ON Canada, M5W 1E6. Over the course of Wongs tenure with Aritzia, the company has grown from a Canadian retail operation to an internationally recognized name with a successful e-commerce store and a continually growing U.S. presence. Here, at Aritzia, you, our loyal clients are at the heart of what we do and why we do it. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. Aritzia's strong financial position, with $274 million of liquidity in place at the end of the third quarter, enables it to weather further uncertainty while continuing to take advantage of unparalleled opportunities. Mar. Online purchases can be exchanged in store. Aritzia marketing calls and texts may use an automatic telephone dialing system. |. Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. Covid-infected workers forced to isolate at home without sick leave will again be able to claim up to $750 in pandemic pay from this week. This depends on what stage of the order process your purchase is at. 90,000 more frontline healthcare workers gifted through Aritzia Customer Sponsorship with an additional $10 million value Warm wishes and happy holidays to you and yours. Were following every protocol and doing everything we can in our boutiques, distribution centres and support offices to ensure the safety of our people, our community and you. Right now, size 18 is no longer in stock for any Babaton items on its site the smallest listed for this line are a 12 and a 2X. In 2019, Black buying power reached $1.4 trillion, according to Selig Center for Economic Growth, and is expected to grow through to 2024. On the heels of a successful International Womens Day with its WomenWomen (or Women to the Power of Women) capsule collection and campaign that was released in March 2021, and a 2020 filled with growth, new store openings and a successful e-commerce strategy, Aritzia is making its mark as the destination for everyday luxury. This post has been updated from its original form for clarification. "We are in an unprecedented position to expand our product lines' depth, which includes sizes, length, colors, breadth, [and] new style developments We recognize that additional sizing choices will be important moving forward." Most corporations have tons of money in reserve funds that could easily be used," wrote one user. "Our goal is to do our part for the global well-being. Aritzia Customer Sponsorship starts online today; healthcare worker registration starts online May 11 Free shipping & free returns on all orders, all the time. We work hard to create opportunities for young women to join the workforce and gain skills to grow in multiple career paths because championing, supporting, and growing women in leadership and across all levels of our organization is core to our beliefs., Tasha Tilberg with her twins, wearing the Cause Mom collection, a unique collaboration with Cause We [+] Care, Photo Credit: Courtesy of Aritzia. The analyst noted the brands expansion into the cozy and comfort category, perfectly mirroring consumer demand for more casual and relaxed, at-home pandemic-dressing, Burrows said. VANCOUVER, March 16, 2020 /CNW/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. Aritzia has closed all 95 of its stores as a precaution during this coronavirus crisis. The executive said, while everything is working right now, its about 50% of the way there. The brand, founded in 1984 in Vancouver, is in the process of investing in social media and building that team, he said. Hand sanitizer available throughout the boutique, Sanitized product and fitting rooms after each use, Sanitized cash desk and debit terminal after each client, Regular sanitization of surfaces throughout the boutique, Masks are now required in all our boutiques, and we'll continue to provide them to any client who doesn't have their own, Dedicated healthcare professional available for consult. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. If you return items purchased on aritzia.com via Afterpay in store, well refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. For further information: Helen Kelly, Vice President, Investor Relations, 604-215-6557, [emailprotected]. Aritzia Community Sponsor Packages are now available for customers in Canada and the USA to purchase on Aritzia.com. All emails will be sent by United States of Aritzia Inc. | 611 Alexander Street | Vancouver, BC | V6A 1E1 | Aritzia.com All Rights Reserved. As for what products shoppers can expect to see rolled out in expanded sizing, and when, Hill says Once weve gauged the response to this collection, well be able to assess further expansion. This spring, the brand rolled out its Babaton collection, which offered up to a size 18 on a trial basis. Financial Assistance for Food, Housing, and Bills. So much so, its hard to determine at this point if our stores were more profitable prior to COVID-19 or our new stores will be more profitable as a result of new economics post COVID-19.. 85% of our employee base is made up of women, including 67% of our Aritzia Leadership Team; three of six executive officers are female; and 98% of our retail management team are women. Toronto Star articles, please go to: www.TorontoStarReprints.com, Conversations are opinions of our readers and are subject to the, The Toronto Star and thestar.com, each property of Toronto Star It is a priority for CBC to create products that are accessible to all in Canada including people with visual, hearing, motor and cognitive challenges. To ensure the safety of our people is at the forefront of what we do, weve moved our Support Office and Aritzia Concierge teams to a flexible working environment. The Consolidated Appropriations Act of 2023 extended many of the telehealth flexibilities authorized during the COVID-19 public health emergency through December 31, 2024. VANCOUVER -- An Aritzia store in Metro Vancouver has closed temporarily following possible exposure to COVID-19. All of this transpired without having to lay off a single employee. Aritzia has been hit hard by the pandemic because many of its stores in COVID-19 hot spots have been forced to close for prolonged periods and the company has had to refocus on online sales. ), Architectural and interior photography of Aritzia Super World NYC. "Like most companies, when the virus hit, our goal was to make every effort possible to keep our people employed so that we could continue to serve our customers." Jennifer Wong, COO and president at Aritzia, Photo Credit: Evaan - https://evaan.com. We took the next couple of weeks to analyze our business and during that time, we kept all of our people employed. VANCOUVER, March 16, 2020 /CNW/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. We appreciate your patience during this time. The fundprovidedfinancial continuity to Aritzias people whoweredirectly or indirectly been affected by its store closures due to COVID-19. Here's what to expect when visiting our boutiques. Similarly, H&M charges a payment of $4.99 for returns made through a Canada Post retail centre but offers free returns for those who are part of the free membership. With storefronts closed and the masses sequestered indoors, brands of all sizes faced profound challenges from laying off staff to pivoting their fashions around our new reality. Aritzia has a pretty strict (and somewhat unique) exchange policy. While it's managed to perform, the question of profound, lasting change continues to loom overhead. CBC's Journalistic Standards and Practices. This comes after the brand faced allegations of anti-black racism from former employees, who reported that they had experienced microaggressions and disproportionate career immobility when compared to their white counterparts. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. To guarantee its continued success, Aritzia will need to going beyond beautiful products, glossy storefronts and new categories, and ensure, first, that the brand represents, makes space for, and champions all people. I received an email/phone call letting me know my order has arrived in-store, can I go pick it up? like Jennifer Lopez, Kendall Jenner and Hailey Bieber, covet the brand's everyday luxury looks. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. "We couriered the clothes to our models to photograph at home, and we were very pleased with the results," says Brian Hill, Chief Executive Officer of Aritzia, tells TZR. We recognize that others are dealing with far more complex and impactful challenges than where we find ourselves. Super Puffs immersive pop-up environments, called Super Worlds, were developed by Aritzias creative team and Willo Perron, the designer credited with Drakes flyingFerrariand Jay Zs 4:44 album, among other projects. The retailer says it . Section: COVID-19 Return to Work on Campus Series Policy Number: 1102 Responsible Office: Human Resources Effective Date: 7/30/20 Revised: 9/28/21; 11/2/21; 1/13/22; 10/19/22 POLICY. Please reference the appropriate carrier website for hours of operation and accessible return drop off locations. Description. While 2020 has posed unprecedented challenges, its also illuminated all that we have to be so thankful for. VANCOUVER, B.C. "This gift to essential workers has become a staple piece of clothing, thank you @aritzia," one woman posted on Instagram. Only seven, including four in Manhattan, remain closed. Keep reading to see a few more appreciative posts, and then check out the sets you can send to a loved one or hero in need. Yes. Sorry, no refunds to original form of payment for sale or discounted items. Walmart's Return PolicyCOVID-19 Changes. Aritzia's largest size offering is an 12, or, sometimes a 2XL and, right now, Aritzia only has 10 items stocked in the Women's 2XL size, none of which show plus-sized models in the product shots. As we take extra precautions to keep our people safe, it may take us slightly longer than usual (1014 days) to issue your refunds. There were many firsts: our first-ever capsule collection,featuringfor the first time our remarkable Aritzia people,and with 100% of proceeds going to our Aritzia Community partner organizations.. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. For every package purchased (you can pick up the Diamond package for $100. By the end of May, Aritzia Inc. expected its net revenue is about 45% lower for the current quarter compared with the same time last year due to COVID-19 related store closures and despite a . To order copies of This represents a collaboration withCause We Care, a Vancouver-based foundation supporting single moms and children living in poverty in Greater Vancouver, including the Downtown Eastside, one of Canadas most underprivileged communities. As POPSUGAR editors, we independently select and write about stuff we love and think you'll like too. Orders purchased via PayPal will only be eligible for a refund to your PayPal account when you mail them back to us. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. As soon as your return is complete, we'll e-mail you and let you know. According to Bloomberg, the plus-sized market alone has $20 billion of buying power. Wong joined the retailer in 1987 as a style advisor (the term Aritzia uses to refer to its sales associates) at the Robson street store in Vancouver, while studying economics at the University of British Columbia. Follow the steps below to complete online returns for online purchases. All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. On this page youll find store info, shipping info, and all the As to your most pressing Qs. How can I find out if my local store is open? If you purchased an item in-store 10 days before a boutique closure, or through Call & Collect after a boutique closure, you have 14 days to return or exchange at the original boutique of purchase once it has reopened. Aritzia Exchange Policy. All returned items purchased using a gift card will be refunded as merchandise credit back onto a gift card. Aritzia's Community Care Program is an initiative to donate a total of $20 million worth of clothing to frontline healthcare workers. Delivery of the Sponsor and Sponsor Packages will begin in late May and continue throughout June. The Aritzia Community Relief Fund was supported by the ongoing loyalty of our customers and the generosity of our suppliers, partners and service providers. The brand declined to comment on this shift in sizing. As a fashion brand that is leading with empathy, action and innovation, and an optimistic story in the retail landscape, Aritzia is experiencing success by doubling down on a formula that is working. It can take up to 14 days to receive and have your return processed onto your original method of payment. VANCOUVER - Aritzia Inc. reported a first-quarter loss and revenue drop after temporarily closing all its stores due to COVID-19 health precautions, but the clothing retailer sees an opportunity . Insider info on sales, new arrivals and more good stuff. Despite the challenges, our beautiful product assortment, best-in-class distribution centre, aspirational website, and response from our loyal clientele led to e-commerce growth in excess of 150% through the end of May 2020.. A core value guiding the brand is its give-back initiative, as evidenced by the work it committed to at the start of the pandemic. After 30 days, we will no longer accept returns. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. Aritzia Community Sponsor Package - Diamond, Aritzia Community Sponsor Package - Double Diamond, Aritzia Distributes 10,000 Packs of Leggings and T-Shirts to Healthcare Workers, distributed to those on the front lines of COVID-19. And Aritzia has also consistently been a favorite of the Duchess of Sussex Meghan Markle (who has been spotted in several items from the Babaton and Wilfred range). Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses across the country move to help reduce the spread of COVID-19. Were committed to being both responsive and responsible and navigating these times with everyones safety in mind. Here at Aritzia, you, our loyal clients, are at the heart of what we do and why we do it. Subsequent instalments to Afterpay may be required. The Canada-based retailer saw outstanding client response to the fall-winter collection, with expanded key product in new lengths and sizes, Hill said. In addition to the sales revenue contributed to ACRF, the brand took a two-pronged approach internally first, by temporarily cutting senior leadership's pay by 25 percent; and second, by forfeiting the cash portion of Board of Directors' fees, according to Aritzia's Q4 Results. The Aritzia Community Relief Fund was supported by the ongoing loyalty of our customers and the generosity of our suppliers, partners and service providers. Let's continue to take care of each other," continued Mr. Hill. The Company cautions that the list of risk factors and uncertainties described above and in the AIF is not exhaustive and other factors could also adversely affect its results. Now, with scores of well-followed influencers wearing sizes 14 and above, the ability to represent this demographic through at-home shoots is entirely possible. If you checked out while signed into your Aritzia account, no postage fee will be deducted. Cant wait to see you soon. The brand is also leaning in on its Diversity & Inclusion initiative, which is newly committing $1 million CAD to internal improvements. As for what customers can expect, Hill confirmed that a continued focus on Everyday Luxury will be paramount. The fund continues to provide financial continuity to our people who have directly or indirectly been affected by our store closures due to COVID-19. As we head into the heart of the holiday season, we continue to take our Aritzia Community industry-leading health precautions. And well continue to do so as we begin to reopen our boutiques thoughtfully, safely and on a case-by-case basis. The chief executive of popular Canadian clothing chain Aritzia Inc. said the retailer has experienced few supply chain disruptions despite most of its materials coming from the world's most virus-ravaged countries. Audience Relations, CBC P.O. (To date, Aritzia boasts ten signature brands ranging in demographic and price point, including TNA, Babaton and Wilfred.). Aritzia will provide an. Interested? Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, Aritzia to Release Third Quarter Fiscal 2023 Financial Results, Aritzia Presents its Fiscal 2027 Strategic and Financial Plan, Powering Stronger. Items must not be washed, worn or damaged. Want good news asap? Were doing our best to balance whats right for our people, our clients, our partners, and our communities. Your consent is not required as a condition of any purchase. VANCOUVER -- Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses across the country move to help reduce the spread of COVID-19. It does so through three pillars of impact: poverty alleviation, mentorship and job readiness. Return Processing Times. Quebec-headquartered retailer Simons also charges a fee of $9.99 plus tax on "each return request," although those who sign up for the brand's free membership can bypass this. Despite the drop in overall revenues, e-commerce sales grew more than 150 per cent during the quarter. To our people, Im incredibly proud of all of your hard work, commitment and flexible endurance. To you, our loyal clients, thank you for your continued support and trust. We are not able to offer exchanges online. For purchases made in store, you can return or exchange your purchases in store only. Reopened stores have exceeded the companys expectations so far, said Hill, noting the company is viewing the second quarter with cautious optimism as we prepare for a period of recovery., During the first five weeks of the quarter, reopened stores have performed at 55 per cent to 65 per cent of last years revenue levels, he said, calling that well above our initial expectations., We dont know what the new normal will hold until sometime next year.. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being.