Aviation has been at the forefront of the global business response to climate change, becoming the first industry to voluntarily commit to emission reduction targets as far out as 2050. Across our workforce, we maintain an 'informed culture' of safety and security. 2. Joining Qantas in 1994 she has held a variety of senior commercial, customer and finance roles across the Group, both onshore and overseas. They include the Qantas Constitution, Board committees, the Qantas Group Business Practices document, and a range of other policies. Our Group Financial Framework - introduced in 2015 - aligns our strategy and key performance metrics with long-term shareholder goals, enabling consistent, year-on-year comparisons. This includes aviation safety, WHS, environment, security (including cyber security) and business resilience matters. Qantas claims that its approach is "common across the industrial landscape"; it's less common to use a structure of subsidiaries and silo companies to achieve that goal. The Qantas Group entered the crisis in better shape than most airlines. Now, the first thing we do is have a look at what work is up to its time limit and has to be done, so the plane can fly the next day.". We support that growth through tourism marketing partnerships with the Australian and state governments, and our own extensive marketing and media strategy. I couldn't have scripted a better career.". Vanessa has a Bachelor of Business and was admitted as a Member of the Institute of Chartered Accountants in 1994. They are: Our success as a business and our approach to corporate citizenship starts with the custodians of our brand - our people. Qantas recognises that airlines have a role to play in preventing human trafficking and was a key sponsor of theInternational Air Transport Associations June 2018 Annual General Meeting ResolutionOpens external sitethat denounced human trafficking. Qantas responded by applying to have their existing enterprise agreement terminated and push the employees back to the bare-bones-award safety net, with significantly lower pay and benefits. Risk Management Policy Release Date December 11, 2014 Revision Date June 24, 2021 Issued by Risk Management Committee Supersedes Released dtd. A mistake will be made, there will be an incident, and I believe that Qantas management are underestimating the impact of their behaviour. Under the Qantas Group COVID-19 Vaccination Policyall Australia-based new employees of a Qantas Group entity must be fully vaccinated with an Approved COVID-19 Vaccine and provide Evidence. Italian TMC Gattinoni Business Travel has opened a new office in Treviso, in the country's north-eastern Triveneto region, following the acquisition of rival TMC Btexpert. Risks do not exist in isolation from other . Mr Finch leads a team that is responsible for the management of legal, governance, compliance and business integrity, safety, security and internal audit risk across the Qantas Group. And it was only realised it was done the wrong way just before the cargo hold was supposed to be closed.". Our approach to risk management starts with our first priority: the safety of our customers and employees. Mr Gissing joined Qantas Airways in 1999 and holds an Air Transport Pilot Licence with 10,000 hours flying experience. He worked for a specialist, external labour-hire firm that supplies flight attendants to Qantas and a subsidiary company, QF Cabin Crew Australia, that Qantas set up to employ new international flight attendants. Nominations Committee: Richard Goyder (Chair), Jacqueline Hey, Belinda Hutchinson and Antony Tyler. They've been beaten down. The Board has established Committees that are responsible for considering detailed issues and making recommendations to the Board. An Engineering degree in Aeronautical, Mechanical, Electrical or equivalent. After COVID devastated aviation in 2020, Qantas announced it would retrench 1,700 ground staff at Australia's major airports. Qantas maintains it has excellent relations with what the chief executivecalls "our people". Opens in a new window So when we think about sustainability today, we define it in simple terms. endstream endobj 149 0 obj <>/Metadata 17 0 R/Pages 146 0 R/StructTreeRoot 31 0 R/Type/Catalog>> endobj 150 0 obj <>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/StructParents 0/TrimBox[0.0 0.0 841.89 595.276]/Type/Page>> endobj 151 0 obj <>stream To find out more about our safety strategy and performance, see page 16 of the He has an Executive MBA from Auckland University. Read more hereOpens in new window Tax risk management is governed by both the Qantas Group Risk Management Policy and the Qantas Group Tax Risk Management Policy, ensuring corporate governance obligations with respect to tax risks are met. The Qantas Group is committed to implementing policies and procedures that meet our moral and ethical obligation to end Modern Slavery. Commenced work to review our external grievance mechanisms against the UNGPs criteria for effective non-judicial grievance mechanisms and took action to encourage employees, suppliers and workers in our supply chain to speak up, without fear of retribution, about any concerns they may have. ", Another observed: "I feel like the staff have been beaten down. Storms threaten north-east United States after tearing through the south, leaving 10 dead, Canberra coach Ricky Stuart slams NRL, RLPA following further concussion controversy, 'How dare they': Possum Magic author hits out at 'ridiculous' Roald Dahl edits, 'Dastardly and heinous crime': Philippines governor killed at home by unknown gunmen, Vanuatu hit by two cyclones and twin earthquakes in two days, Emily was studying law when she had to go to court. You basically fully commit your life to the job, but your skills are not portable. Its constant refrain is that it does what it needs to do to meet its business objectives, compete in a tough market, and remain viable. A current ground staff member told ABC's Four Corners: "Anybody that thinks the outsource of the in-house ground handling is not a problem is delusional. The risk management system is based on a structured and systemic process which takes into We're in the process of finalising plans for a new program that will see Qantas support and engage employees in contributing to charitable causes that reflect our community strategy. Lesley has extensive senior executive experience in the airline industry in customer, brand, marketing, operations, digital and new ventures. xkS;3[f! He is a member of the ACC General Counsel Advisory Board, and ACC Australias GC100 and Advocacy Network. Qantas maintains a strong governance structure over its risk management activities. Learn more aboutInclusion and Diversity. Qantas has said "data shows a lower rate of incidents compared to when ground-handling was done in-house". Qantas Airways Limited ABN 16 009 661 901. Climate scenario analysis allows the Qantas Group to estimate how we are positioned to withstand different climate futures over the medium to long-term. Prior to joining Qantas in 1996, Naren worked for Air Pacific (now Fiji Airways) for 12 years in various executive roles, including Chief Operating Officer. Join Qantas Frequent Flyerorsubscribe to Red Email today. Tino has significant experience in the Transport industry in both Commercial and Financial roles having worked for a number of Airlines. No sponsorship is available at . "It was a metaphorical gun to the head," Tony Lucas said. Likewise, bullying or any form of occupational violence in the workplace is not tolerated. He has more than 35 years experience in the aviation industry across regional, domestic and international operations in both the premium and low cost carrier sectors. Risk management is a part of decision making. The strong financial position means the Group can reinvest, particularly in fleet and customer experience, as well as rewarding employees and shareholders. The Qantas Group is announcing changes to its Group Management Committee, as the national carrier moves into a new phase of growth and renewal. We're playing an active role in setting and meeting these ambitious targets, and were guided by a simple philosophy: measure, reduce, offset and influence. There's a lot that can go wrong. security and internal audit risk across the Qantas Group. This amendment provides the Group with an additional level of verification in line with our voluntary commitments under the UNGPs, while at the same time upholding our position that the Australian Government is best placed to make decisions on the legal status of people seeking asylum in Australia. You'll facilitate risk workshops for strategic projects/initiatives and business as usual activities as required. During FY22 this included: The Business Integrity & Compliance team support the business on meeting the requirements of human rights related legislation, practices and standards, including through assessment of suppliers in our supply chain assurance program. Opens in new window. Opens in a new window 4. If there is a fire, I'm required to run towards it. The entry of the new players in the industry will increase the competition and this negatively affect the Qantas Airline profit. "We're expected to do basically the tasks that the Qantas ground services did, but with a lot less numbers and experience," said one worker from an outsourcedcompany used byQantas to manage ground-handling. We support an ethical supply chain through our due diligence program, which assesses potential third-party suppliers, including those who act on our behalf, to identify those presenting an elevated risk of bribery. Opens in new window, To read our Supplier Requirements and find out more about our supply chain, Qantas is often referred to as a "legacy airline", which is code for an airline that came out of public ownership with generous pay and conditions compared tonewer competitors. Prior to joining the Qantas Group in 1999, Mr Evans held a number of corporate finance roles with Caltex Australia and KPMG in Australia and the UK. The Audit Committee, at least annually, reviews Qantas Managements establishment and operation of an enterprise-wide risk management system. "As frustrating as it is for passengers, for pilots it means we're working a lot harder to keep the flights on schedule," one Qantas pilot said. The Australian Taxation Office (ATO) has advised that the Qantas Group is a key Group Management Committee. We hold ourselves to high standards in everything we do and give others the information to evaluate our performance. We also report our findings in the Qantas Group Annual Review. Risk management Observations. We report our progress against the framework goals through half-year and full-year results announcements, quarterly trading updates, our Annual Review and Report, our Annual General Meeting, regular Investor Days, and other ad hoc investor presentations. Secure Your Legacy. Io&Z $a S,:xM Opens in a new window He held the position of Executive Manager, Group Safety and Health between 2009 and 2012, following six years at Jetstar as the Group General Manager, Flight Operations and Safety where he was a founding member of the Jetstar senior management team in 2004. The aviation industry frequently deals with uncertainty, whether it's in the price we pay for fuel, business and consumer confidence and demand levels, weather patterns, geopolitical events and as seen recently, pandemics. click here. Our Board of Directors combines deep experience and diverse perspectives to ensure we're delivering against our strategy and meeting our responsibilities to investors and other stakeholders. Upgrade my browser. "Any one of those things on their ownisn't a big deal to deal with, but when you start adding them up all together, across multiple flights, that starts to become a concern for safety.". Some staff we spoke to worried that what they view as the nickel-and-diming of staff is approaching a point where it could affect safety. On 1 May, Qantas announced changes to its executive team that will take effect on 1 October 2019. . OurModern Slavery Statement (PDF)outlines in detail the measures the Group had to take to ensure its survival, including the potential human rights impacts, on our people, operations and supply chain. Andrew David has extensive airline experience. The Group reported a $1.43 billion Underlying Profit Before Tax and Statutory Profit After Tax was $1.0 billion. Tip Sheets give additional guidance on specific topics: Policy and Procedure . click here. Qantas Group returns to profit with record first half result. Opens in new window. |w`ltDs:a^#8RW~s>br|7b}qa.}70}z? ;|k@@]Cv"}{ nvpw$/:`BZyY/UD0|pu!Hwm8m ZcAD19G&`BsGW'T'g0C-)> Ou3 ze1-?d*MM1xy{kxdzM]y=p5o=Mf[3*>v#AM Book and Service View policies and guidelines Fares and Ticketing View policies and guidelines Changes, Reissues and Refunds View policies and guidelines Ticket Taxes, Fees and Charges View policies and guidelines Specific Needs View policies and guidelines The group consists of: Jetstar Airways in Australia and New Zealand, wholly owned by the Qantas Group. Prior to Qantas Olivia had held senior executive roles for a number of organisations including lobby group, the Tourism & Transport Forum and the Australian Tourist Commission. Vancouver-based Uniglobe is also adding Canada's House of Travel to its membership. More broadly, with Hong Kong open and China's abandonment of its zero-Covid policy, the IMF has forecast Hong Kong to grow 3.9 per cent in 2023, faster than Singapore's 2.3 per cent. Qantas provide an opportunity for the maximum number of shareholders to attend an Annual General Meeting (AGM). It does not dispute union estimates that numbers are down by up to 35 per cent on the levels it had before the onset of COVID-19. Supporting our Code of Conduct and Ethics is a suite of policy documents, procedures and guidelines that outline the minimum standards required of all our employees, and which support our employees to act legally and with integrity. Using this risk-based approach, we may also deliver training to contractors, agents or persons who may act on our behalf. We require independent third party auditors to carry out extensive on-site assessments which audit workplace practices including adherence to living wage requirements, maximum working hours, acceptable living conditions and corporal punishment. The Qantas Group beliefs anchor our internal priorities and initiatives, including investment in training, effective communication, rewards and recognition, and commitment to diversity and inclusion. People are the core of our business, and our commitment to respect human rights, which includes labour rights, starts in our own operations.