BUT they hav NO communication w/ customers!!! Fill out the stock alert sign up below to be added to the message alert system to receive a message with a direct link to the website (cache cleared . I just pay the rogue tax and avoid this company all together. All rights reserved. Goldens dabbled with limited runs of dumbbells once upon a time, but stayed out of the kettlebell business out of respect to their foundry friends up north. Visit the order confirmation page by clicking the link in your order confirmation email. If thats not an option, just buy from Rogue, Titan, or any of their competitors. We cannot combine orders after an order has been placed. WHY WERE POINTS NOT ADDED FOR MY PREVIOUS ORDERS? Bought a Rep Fitness bench. Yesand no. Our power lifters are very pleased with them. Definitely not a good value at all in comparison. Enjoying Morning Chalk Up? Their solution was incredibly helpful and I'm super thankful they went out of their way to make me happy and get me what I was looking for asap. It can be used as a half-rack, 4 post power rack, or 6 post power rack. Now though, at any larger equipment company(including ours), your power rackor benchis no longerhand cut, hand welded,andhand painted. If you need a smaller rack footprint, you can make the rack smaller with closer crossmembers. Regardless of what you decide to get, they are one of the best companies you can possibly get equipment from. Finally, if you want the absolute best value possible, they are the best middle ground you can get, offering incredible gym equipment similar to Rogue. Quality is solid and sturdy! And thanks to closed gyms, this has caused this perfect storm of both a supply and demand crunch at the same time. Well for starters a fixed, 34 mm steel shaft is just stronger than a variable-width shaft. Another alternative is to scour your local Craigslist or Facebook Marketplace for used equipment. I tried calling their customer service, but only to get a reply that please create a new account. The demand is unusually high. If you would like to get a quote for an order, please email info@repfitness.com. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We are hoping to open our California showroom in October 2022! Have ordered over 4k worth of items. I will definitely be returning to Rep in the future! The max amount of points that can be redeemed at checkout is 2,000 points for $100 Off. Please allow for 2-3 business days for a reply. They still havent provided any official in-stock notifications or pre-purchase options. **, A post shared by Assault Fitness (@assaultfitness) on Apr 6, 2020 at 1:59pm PDT. Theyre very similar to Rogue, which I covered in mylast article on Rogues best equipment. There is still some hand-welding done, butitsbecoming less of a factor every year, andallthe other robotics have taken overmostaspects of production. 4 - REP Fitness Curl bar. As a precautionary measure, the company is asking all customers to immediately discontinue the use of the strap safeties. Our mission is to provide high value fitness equipment with trust, expertise and innovation. So long as they continue what theyve been doing, I doubt that will change. They have also provided details of the ways they are supporting their employees, including additional pay and a grocery stimulus benefit. Now that I think about it, I think I got the bench like a week before they were back in stock.. Over the ensuing decade, kettlebells have mostly served as a speciality item for Cumberland. Whether you're new to fitness or looking to finish your home gym, REP has you covered. In a push-up, you start in a top plank position, bend your elbows until your chest is just above the ground, and then push the floor away through your palms to complete a repetition. For more information on freight shipments: Freight/LTL Shipments - Rep Fitness Knowledge Base. But theres no need to fork out your life savings: has an extensive list of items on backorder. But as you can see, Rep Fitness takes care of its customers while also offering incredible products. Find out how we combat fake reviews. Youll also need to ensure that the equipment is properly disinfected before you use it. Once this order makes it to a nearby distribution terminal, the Freight company will call you to set up a delivery appointment.- Please let us know ASAP if there is another phone number they can use to better contact you, if the one you place on file is not best. Someone will need to be at the delivery address to accept and sign for the shipment.- They will be unable to deliver this shipment if no one is home, so keep that in mind when setting up the appointmenttime/date.- It doesn't have to be you that's there--it can be a neighbor/friend/family member if you are not available--as long assomeone is at the delivery address at the time of delivery. This delivery can only be made Curbside.- They can take the pallet/s up your driveway, if requested (at the discretion of the driver), but due to liability reasons,they cannot take the pallet into your garage/home, or to another part of your property, and are not required to assist with assembly. The delivery will be made on a 60ft truck. Due to high demand, both the AirBike Classic and AirBike Elite are on backorder. Many complaints have flooded their Instagram page. Community, Competitions, Athletes, Tips, Recipes, Deals and more. I complained on their Facebook page out of frustration and they blocked me, which is the best way to get me to post bad reviews to every site I can. 1 - Best REP Fitness multipurpose barbell and top-rated overall - the Excalibur bar. Thank you to MVMT for sponsoring this video!15% off using all MVMT (my watches and sunglasses) code \"TRAVIS\" https://www.mvmt.com/travisFollow me on Instagram! Already it had been dealing with low inventory levels across its home gym lineup because the virus had temporarily shuttered factories in China. So today, Ill cover their pros and cons so you can decide for yourself when building your home gym! They have NO quality control at all and the benches they claim are their design can be found all over the internet. Between the PR-1000 to the PR-5000 series, they have something to offer everybody. From award-winning writing and photography to binge-ready videos to electric live events, GQ meets millions of modern men where they live, creating the moments that create conversations. Anyone can write a Trustpilot review. Yes. I was looking for a set of 25lb bumper plates. And obviously, having a cable stack for pulldowns and rows is essential as well. Our PA showroom is now open! Unfortunately, if an order is placed on the website and you are not logged in, we are unable to add that purchase to your online account. I ordered a leg roller , strap safeties, and landmine over a month ago . A lot of the adjustable benches sold on Amazon have great prices. Currently, our shipping is limited to the continental United States and Canada. HOW DO I CHECK MY ORDER STATUS / TRACKING INFORMATION? A repetition, or rep, is the number of times you complete a given exercise and sets are a predetermined chunk of sets. Verification can help ensure real people write reviews about real companies. There shop is kinda funny when you walk in but then you walk out back into the warehouse and there is all the equipment you can try out if you wanted. If you have any reason to believe that you purchased one of the products that is being recalled and you are not contacted by us by December 11, 2020, please contact us at orders@repfitness.com, Taxes and shipping calculated at checkout. if you are seeing the package you're interested in listed as "Out of Stock" then it would be best to check the individual product pages to build our your own package because other colors/sizes could be available on those pages . For a daily digest of all things CrossFit. A true regret!!!! You may cancel your order prior to the order being processed. By and large, the ratio between in-stock and out-of-stock is stark. The demand almost seems infinite, McGrotty says. ", Apply Bed Bath and Beyond Coupon and save 25% Off your entire purchase, Target Circle: up to 50% Off with Target promo code, Save 25% on your purchase of Spring Styles with Asos Coupon, Michael Kors Promo Code: sign up for KORSVIP + Get 10% Off on First Order, 2023 Cond Nast. BUT I SAW XYZ PRODUCT FROM ABC COMPANY THAT LOOKS REALLY SIMILAR TO YOURS. $35.00 + FREE shipping. This is awesome as keeping products in stock is something most companies have had issues with in 2020 and beyond. . Cumberland is only here because it lucked into the kettlebell business more than a decade agoshortly before the recession of 2008, which saw its own kettlebell shortage. REP recently discovered a manufacturing issue with a small population of this product, including the bracket (s) on strap safeties. Theyve got a smaller foundry and we understood that for a while at least, they had a good thing going with kettlebells., Goldens dumbbell experiment didnt last, and Boyd is hesitant to take on fitness equipment-related projects without a commitment from the companies involved that they wouldnt bolt back to China when the pandemic subsides. Exercise some patience. Bring the gym home! While I think Rep Fitness is a great brand, they have positives and negatives just like anybody else. "We literally sold out of all stock completely within the first two weeks of the shutdown", says Alida. Resistance Bands Set for Men & Women, Exercise Bands Workout Bands for Working Out, Body Stretching, Powerlifting, Resistance Training. Our goal is to bring you fitness equipment that meets the quality standards we would look for ourselves when purchasing fitness gear. The 2.5's from REP are around $30 . We are always looking to expand our manufacturing base, so the exact locations may change from year to year. There aredozensof fitness equipment factories in China, so the quality from one factory to another will differ. There has not been a single day without learning or a challenge. The coronavirus pandemic started injecting chaos into the eastern end of supply chains destined for the American consumer since the outbreak began in China in 2019. They lied abut that too. Luckily, while Rep Fitness has excellent products, their customer service is just as great! If you want a good budget option that offers free shipping you can go for Titan Fitness as theyre the cheapest you can get without skimping on quality. Reply . Its pathetic that our manufacturing in America is where it is.. The referral will only be completed if the minimum amount is spent in the first purchase made via the referral link. Rep Fitness isn't the only company in its field that's been overwhelmed with orders, as you've realized if you've tried to order weights from anywhere online. I wasn't sure about Rep Fitness due to never having heard about them prior to price comparing equipment online for my gym. Four days ago, I ordered an AB5000 from Rep - the best bench there is, btw. Just realize all companies have issues, not just Titan Fitness, but Rep and Rogue as well. -If you are using a PFM Discount Code, you will not be able to redeem your points at checkout. We try to get orders out as fast as possible. I got the cheapest, basic iron ones they had that were in stock. If you dont want to wait for Reps products, thats totally fine, and I get it. Specs They open up their web store for orders and put you in a queue with 50K+ other people, and then when your turn comes up after a few hours everything is sold by the time you can get it in your cart. Once the order is placed, you can then schedule an appointment to pickup by visiting our LPU page. Whatever setup you need can be configured for your individual space. I hav call, straight to voicemail & the emails send com back as MAILER-DEAMON!!! In particular its barbells, weights and cardio equipment in hot demand. Their lack of communication protocols and apparent disregard for caring bout their customers is totally evident by the fact their CSR hours are only open for 3 days a week 4 hour each . Itdoesntmean were perfect, but werealways working towards that. Check Out Rep Fitness:https://www.repfitness.com/#5f284196463a0In this video we are discussing why I chose Rep Fitness over Rogue Fitness for my garage gym equipment. We ordered a few of the cheaper olympic bars for our new gym along with some colored bumper plates, wall balls and some kettle bells. We will talk about the pieces of equipment I feel are important when considering a garage gym. I am sticking with my original plan and will wait for the 15kg manganese Excalibar and spring clips to arrive. 99 . This is a huge headache and just goes to show that even the best company with solid equipment can be plagued with issues. Ordered a package combo of color bumper plates with a barbell. Great US based Customer Service, not so great China items. Hoping and waiting for in-stock notifications can be a pain, so having the option to pre-order is a fantastic way to help customers. That productisntmade in our factorythough. Taking a mental inventory of REP's growth, accomplishments, and innovation over the past few years is mind-blowing. If you have any additional questions or concerns, please reach out to our Customer Support team at orders@repfitness.com. Dicks Sporting GoodsAs the Dicks website notes, customers can continue to shop through their mobile app and through the website, and pick up their purchases via curbside contactless delivery. In addition to the increased interest from buyers, complicating matters is the factor that a majority of our exercise equipment is manufactured in China, which halted production in January, jamming up the global supply chain. If you want something a little more expensive for better overall shipping, customer service, and build quality, check out my Rogue Fitness Buying Guide. They have NO quality control at all and the benches they claim are their design can be found all over the internet. Above all else, they shake and arent stable to press heavyweights on whatsoever. To start, they can be very useful in gauging your baseline strength and measuring your progress.. We also ensure all reviews are published without moderation. People are looking at building mini-gyms in their homes, Chris added. I have ordered items from them before. For those of you who are still trying to outfit your home gym, here are some updates on the different companies that sell home gym equipment, including whether they are sold out of stock, as well as anticipated shipping delays. Keep up with our newsletter and social media for any exceptions that we may have on particular products. Wordfan Additional comment actions. In our case, we are typically a very large percentage of production for any given factory, from 50-90%.We alsorequireexclusivity for our unique products such as benches, racks,etc., and these cannot be sold to any other company becausetheyreour designs. I bought a couple of pieces from them and it's great, but . 5 - REP Fitness Cambered Swiss bar. Itsimportant to understandtwo things: One, acountryisnot a factory. We will be sure to provide any updates as they are available. Behind the out of stock banners are companies furiously trying to fill the void caused by the shuttered gyms. I know you wont be disappointed in the incredible value they deliver at solid prices. Popular exercise equipment companies like Rogue Fitness and Rep Fitness have banners at the top of their websites advising customers of shipping delays that are measured in days, but could also be measured in weeks. Back then, the owner of a Rhode Island gym was ordering products from exercise gear conglomerates, which have their kettlebells made overseas. Very unprofessional!!! Ivegot their flat bench (awesome), a few pairs of bumpers, and their farmers handles. If a customer does not meet the spend requirement in the 12-month period after they have entered the club, they will be dropped down. We design our productssuch as benches, racks,and other unique itemsin-house with our own engineering staff in the USA. Rogue recognizes the challenges in increasing U.S. output but was very clear that the company has learned a lesson. I just saw the news report that the [New England] Patriots sent a plane to get a million paper masks from China. To revisit this article, visit My Profile, thenView saved stories. (Order has not shipped) emailed to cancel. I ordered a pair of gymnastic rings. They give you the option of free local pick up from there shop. I do read all of the questions even if I don't have time to answer, so your feedback is really appreciated and we will use it to keep coming out with products you all will enjoy! Thats one of the things that theyre known for. If the minimum amount spent was reached, but part of the sum was paid for using a coupon, this will not be counted as a completed referral. What a joke. So, is Rep Fitness a good brand and company overall? At the end of the day, I dont care if I need to wait for a quality product, but Im not going to put in work every day for a small chance of buying a product that I can get elsewhere, especially when the leadership at this company clearly hasnt prioritized getting business from new customers. However, if youve been struggling to find home gym equipment, you are not alone: A fitness store in Houston reported selling a six to eight month supply of free weights in just a week, while other stores have reported increases in sales volume. Choosing a selection results in a full page refresh. Follow him on Twitter @ewolffmann. But kettlebells are part of a complicated and fragile supply chain, one that's a microcosm of a global economy currently in crisis. I did send an e-mail to customer service after about a week and got quick, courteous reply saying order would ship shortly..which it did. USE TRAVIS TO SAVE 30%https://trainwithtravis.com/Social Media LinksInstagram: _Travis_SFacebook: https://www.facebook.com/TravisSYouTubeTwitter/ Snapchat/Spotify: TRAVS1429Videos Edited by Greg Happ: GregTheFilmGuyEmail:Businessandfitness1@gmail.com#GARAGEGYM #REPFITNESS #ROGUEFITNESS -The second item to note is that there are not cost savings with packages - they are just set up for convenience. The set of 260lb color bumper plates arrived quickly. Customer Service is always going to be a determining factor when you decide to invest in any product. Continue shopping. Shop sales in every category.Uh-oh, overstock: Wayfair put their surplus on sale for up to 50% off. A lot of large American buyers say they care about everything, but at the end of the day, all they want to know is piece price, Boyd says. I have an account with that Fitness for almost 2 years now. We will be providing free replacement brackets as soon as possible to those customers affected by this recall. It didnt happen exactly this way, but it feels like it did: one day we were all hearing about the coronavirus. . I never had any issue aside from a bit of shipping damage, and its not even their fault. If a company in the USA imports and sells a product with substandard quality, theyareultimately the ones at fault, not the factory in China. GQ may earn a portion of sales from products that are purchased through our site as part of our Affiliate Partnerships with retailers. Many affiliates chose to rent out equipmentwhile globally, government-mandated closures remain in place indefinitely. An expert said you can get the best fitness results by training to failure sparingly, if it all. One question that foundries have had is what happens when this is all over will some of the U.S. production go back to China? Those particular brackets are missing two welds, one at the top and one at the bottom of the safety bracket, which may present an injury hazard to consumers. Strong Arm FitnessThe Strong Arm website has a notice warning shoppers, Before you buy any equipment, please use the contact page to check on stock. To stay in the know with Showroom updates, please visit the California Showroom page. But theres no need to fork out your life savings: Recently Tommy Marquez delved into the CrossFit archives for makeshift equipment ideas and also a reminder of how effective bodyweight workouts can be. . Also, feel free to email in to info@repfitness.com for more information. But for members who missed out or need a little more equipment to satisfy their fitness fix, distributors have . Safety will be the primary concern if you choose this option, as youll need to find a way to make a payment and pick up the equipment while still adhering to physical distancing standards. As compared to a competitor I ordered from recently that charged significant amount for freight and then didn't deliver for 4 days after they were supposed to deliver. Happy lifting! Check us out at www.repfitness.com. Mind you, I own a small gym and purchased with them before. They're pretty awesome and arriving in December! It has a wide range of settings, comfortable pads, and a strong, heavy-gauge steel frame. I'll be off and on all day answering everything I can, fire away! With the prime minister announcing up to 6 months of restrictions on gyms our customers are keen to stay fit and invest long term in their own home setups to stay fit he said. We cant even make paper masks. However, they provide better-priced products depending on what youre looking for. A lot of the gear that they sell is just as good as Rogues when it comes to quality. As a companywho does that?!?!?!? IS IT FROM THE SAME FACTORY YOU USE? I hav been patient due to the epidemic we are in. Ordering with Rep Fitness has been by far my most frustrating experience in building my home gym. We are working hard to increase inventory availability to meet current demand. I hope this article helped you decide if you want to invest in Rep Fitness for your home, garage, or own personal facility. As their website notes, it will be May before they will be able to refresh their supply of any out of stock items, though anything in stock should ship in 1-2 days. Only one item came in and it is missing parts . Experience with Rep Fitness. They are also not accepting back orders on any out of stock items. The silver lining: In an effort to keep up with demand, Rogue Fitness is hiring 100 new employees in a dozen different departments at their headquarters in Columbus, OH. The kettlebell is the most obvious flashpoint of our great weight shortage. Uh-oh, overstock: Wayfair put their surplus on sale for up to 50% off. A number of configurations are possible. Afterwards, I read multiple reviews with issues about shipping delays or poor customer service. Thank you for your patience and understanding. The changes have allowed the company to double its capacity to 300,000 pounds of U.S. steel products in and out the door daily, the company said. Rogue, which did not respond to an interview request for this story, captioned the post to its two million followers with: We know we are behind and we are working around the clock to clear the backlog.". For bar plates, 11-pounds are in stock and 26 are out of stock. If this includes you, please remember to keep the hardware and the strap, we will only be sending out replacement brackets. If you plug your tracking number into the UPS website, scroll towards the bottom of the screen and you will see adrop downsection titled "Other Packages in this Shipment". Today I tried to login to place an order for their new Swiss bar. . One fitness store in Houston reported selling eight months' supply of free weights in just a week, and Rep Fitness has a shared experience. On Rogues website, all kettlebells (which retail for about $1.25 per pound) are sold out except for the extremely niche 124-, 150-, 175-, and 203-pound versions. Suppose a company doesnt try to help their customers with any problems. In that case, they will eventually move on to a company that does. Use of this site constitutes acceptance of our User Agreement and Privacy Policy and Cookie Statement and Your California Privacy Rights. Finally, we are always exploring opportunities to diversify our manufacturing base. Home Equipment Best Equipment Brands Rep Fitness Reviews Are They A Good Brand? - If you need to change the delivery address, because the address on file will not accommodate a Freight truck, please let us know ASAP, as the Freight companies will charge an Address Change fee if the shipment is already en route. They have a ton of options for their PR-1000, 4000, 5000, and other models. Almost a month ago & yet it shows that it is processing. These guys are awesome. They paid the freight and got the equipment to us in a timely fashion. When I got the package, one of the collars was broken. Rogue, in turn, quickly figured out it could instead mass-produce its own kettlebell design. The Rogue AB-3 Adjustable Bench is $935, which is a $500 difference between the two. Heres another testimonial from TrustPilot. Rep is always out of stock of everything! the shipping was FREE ! You can see all the jobs listed here. Upon receiving your replacement brackets, reattach your straps and get back to benching and squatting!If you have any reason to believe that you purchased one of the products that is being recalled and you are not contacted by us by December 11, 2020, please contact us at orders@repfitness.com. #SmallBusinessLife Include Out of Stock Back to top Get to Know Us . Around the same time, the recession of 2008 hit. Just imagine how Crappy they are to customers with issues! Go to the Rep Fitness ETA page to see when items are expected to restock or follow Rep Stock Alerts with post notifications turn on to see the latest restocks and rumors regarding future inventory. We will be contacting every customer who purchased strap safeties after the dates specified above. This is the biggest pain point for any retailer and you need to address this issue immediately. We will definitely be returning for more stuff soon.Rep Fitness are our new favorite place :), Information provided by various external sources. The Morning Chalk Up newsletter gets you all the information you want about the community you care about in 5 minutes every morning. Its manufactured predominantly by robotics. We just launched www.victory.fitness for all of your commercial gym needs! WORST EVER!!!! Many affiliates chose to rent out equipment while globally, government-mandated closures remain in place indefinitely. For information on shipping dates, please visit the listing page for your preorder item. On top of that, they continue to improve and expand their accessory options. Still, things are tight. They lied abut that too. Tip: If you are logged into your account, use the Redeem At Checkout button. Despite this the Repfitness order portal says my order has been delivered but UPS is showing a delay. The coronavirus has caused a wave of early retirement, 5 key ways healthcare could change post-coronavirus: analysts, Hospitals face new cyberthreats during coronavirus crisis, Coronavirus will change how stuff gets to you, Here's a list of CEOs taking pay cuts amid the coronavirus crisis, Coronavirus: Food delivery is 300 times more popular vs. a month ago, according to Yelp data, Coronavirus scams are so bad the FTC made a scam bingo card. Boyd hopes the sold-out kettlebell saga will open consumers eyes about the dismal state of manufacturing, amongst many other industries, in the U.S. and around the world. CAN I COMBINE ORDERS OR ADD AN ITEM TO MY ORDER? Using reps and sets to organize your workouts has many benefits. This comment goes on for a while, and I definitely understand their frustration, as Im sure many of you do. It was started by two brothers inColorado andhas grown to employ over 100 people in the USA and growing. The demand isnt unique to distributors in the US: The demand has also prompted some opportunistic customers to create what were calling the Backyard Black Market,selling second hand, used equipment at prices higher than what goods retail brand new. We have identified two missing welds, one at the top and one at the bottom of the safety bracket. Thats why I invested in them and can continue upgrading as I need to. To revisit this article, select My Account, thenView saved stories. Determining how many reps make up a full set . You can even just set it up as a half rack, a simple squat stand, or just fully built out with a 6-post rack as I did with their PR-4000 Power Rack. I ordered a bench AB-3000 FID Bench in RED. In extreme cases, the Morning Chalk Up found one Australian seller pawning off a pair of damaged 50kg dumbbells for $400 AUD.