A Product Disclosure Statement (PDS) for BT Super Invest can be obtained by contacting BT on 1300 881 716 or by visiting www.bt.com.au/superinvest. asklifeclaims@BTFinancialgroup.com, Call 132 135, Monday to Friday, 8:30am 5:30pm (Sydney time). If youve decided to switch to BT broadband, there are two ways you can go about this. You can also make a one-off contribution anytime using your mobile app with your BSB and bank account number. The information provided is general in nature and does not take into account your objectives, financial situation or needs. As always, weve got you covered. Fax: 02 9274 5763, Claims Which super fund beat AustralianSuper as the best performer last year? BT | 48,351 followers on LinkedIn. Calling From Overseas:+612 9155 4070, BT Super for Life on If you have any questions please contact the support team on 132 135 or via our secure online form . We also provide general advice on credit products under our own Credit Licence ACL 385509. BT Funds Management Limited ABN 63 002 916 458 AFSL 233724 is the trustee and the issuer of BT Super, BT Super for Life and BT Super Invest (together, referred to as the Super Products), which are part of Retirement Wrap ABN 39 827 542 991. Calling From Overseas:+612 9155 4070. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. If you need help remembering your username or password you can use the links below. In the meantime, our page on accessing your super might be of assistance. life.insurance@btfinancialgroup.com Finder Wallet Pty Ltd is not a bank and does not offer banking services. 19h25. If you still need help, you can contact BT by texting CHECK followed by your landline number to 61998 where they will run tests and get back to you to help get your connection back up and running. For example, if you were born in 1983, you'll be invested in the 1980s Lifestage investment option. BTPS and BTFM are subsidiaries of Westpac Banking Corporation ABN 33 007 457 141 (Westpac). They had likely also considered the current and future financial disposition of the estranged family of your son, and whether or not you were financially dependent too. Email Login Page For the home For business and public sector For global business | UK Broadband TV Sport Mobile Gaming Discover BT Halo Help My BT Email Sign in BT ID or Email address Password Show Forgotten your login details? ","anchorName":"#what-are-the-key-features-of-bt-super-for-life"},{"label":"What are the BT Super for Life investment options? Why Westpac is giving away its $37 billion BT super business Elizabeth Knight Business columnist April 21, 2022 3.59pm Normal text size Larger text size Very large text size Westpac investors hoping for a windfall when the bank gets out of its superannuation business BT are set for disappointment. Strange that a communications company haven't setup an alternative means of communications for customers to contact them when an energy company (EDF Energy) has. Access forms & disclosures and learn more from our educational resources and webinars, Managed Portfolios (SMA) - Managed Portfolio Series, Challenger annuities via Asset Administrator. Create one Quick links Track your order > Report or track a fault > Pay a bill > Get help or contact us > Download the My BT App > Looking for BT Mail? Your complaint will be reviewed in line with our FAIRGO principles. BT ID or Email address. Should we be unable to resolve your concern at your first point of contact, we will then refer the complaint to our dedicated Customer Solutions team. You can access your super online - and importantly, take action - any time, from anywhere. Please wait to receive this confirmation before submitting your tax return. You have been temporarily locked out. (charged by the manager), 0.18% p.a. Read thedisclosure documentsfor your selected product before deciding. If your problem is something that you feel could be resolved via this forum you should post what the problem is and someone willhopefully be able to help you. Once we make a decision about your complaint, well write to you with the decision and the reasons supporting it. Please provide your full name, member number and best contact number including state area code with landline numbers. Request a callback, Mail: GPO Box 7490, Cloisters Square WA 6850, Call 1800 025 127, Monday to Friday, 8:00am - 6:30pm (Sydney time), Email: Consider its appropriateness to these factors before acting on it. Acceptance by insurance companies is based on things like occupation, health and lifestyle. When you open a BT Super for Life account, you will automatically receive standard insurance cover which includes cover for death as well as for total and permanent disability (TPD). Youll need to have your account number ready if you call. You have had too many unsuccessful attempts to login. on You should also consider obtaining personalised advice from a professional financial adviser before making any financial decisions in relation to the matters discussed hereto. To report BT building faults, or ask about the purchase of a BT property, please contact our Property helpdesk. Our Customer Solutions Managers are here to find a solution for you and will ensure that you're regularly updated about the progress we are making to resolve your complaint. This lifestage is for members getting closer to retirement is getting closer, however not yet retired. Also check out the latest hints and tips for Panorama users. Its easy to open an account online. Bear in mind that you might have to send back your router and any other BT accessories you have or you could be charged extra. Past performance is not a reliable indicator of future Give us a call now, sit back and let us do the work. You'll automatically be invested in the BT Super For Life fund when joining, then you're free to switch to any of the alternative options any time after. There is no need to complete a medical check or submit any forms. Youll also be given the opportunity to end your contract without paying any exit fees if it cant be improved. Scan to download the Finder app on iOS or Android. Luckily, there are a few ways you can complain to BT and get it seen to: BT will try and resolve your complaint as quickly as possible, but if it hasnt been sorted within 8 weeks or youre not happy with the result, you can contact the communications ombudsman who will have the final word. Registered in England and Wales No. BTFM, BTPS, WFSL and BTSL are subsidiaries of Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714 (Westpac). However, a BT WiFi extender could be quite pricey. Open an account in minutes If youre ready to get started you can apply online in about 10 minutes. Online:afca.org.au. E1 8EE, Registered in England and Wales No. There is no email contact, only a phone number. By cheque made out to BT Payment Services Ltd with your account number written on the back and sent to: Your BT account number (which you can find on your bill). Chant West ratings and research are prepared by Chant West and are not connected in any way to research and ratings prepared by any of our related entities. When I called to say I had not received them they said they were currently out of stock. Please note that the information published on our site should not be construed as personal advice and does not consider your personal needs and circumstances. I need to contact BT about a guaranteed speed issue but I can only find an option of a phone number or an online live chatI have autism and greatly struggle with talking on the telephone and find email a lot less distressing and easier to followIs there a customer service email address?? BT Halo includes services worth up to 468 over your 24-month contract for just 1 extra per month. If you are not a customer of one of the banks listed above, you can still sign up for a BT Super for Life account but will need to open a bank account first. 200 Barangaroo Avenue Investor:1800 998 185, Monday to Friday,8:30am 7:00pm (Sydney time) If you need to send your super details to your employer, log in to the mobile app and select send to my employer - youll need your employers email address. It may be worth upgrading to BT Halo. Find out more about your options, like salary sacrifice and how to add to your super after-tax. Alternatively, you can use the troubleshooter by signing into your My BT to run your own tests and report the problem. We encourage you to carry out your own independent research and seek advice where necessary to aid your decision making. BT Super Invest Product Disclosure Statement, BT Super Invest Additional Information Booklet, BT Super Invest - Super Target Market Determination, BT Super Invest - Transition to Retirement (TTR) Target Market Determination, BT Super Invest - Pension Target Market Determination, BT Super Invest Investment Options Booklet, $12.50 per trade, or 0.11% of the transaction value (if greater), 0.04% p.a. These two options are detailed below. BT Super, BT Super for Life connecting to a new online experience - Have you recently received an email informing you that your BT Super or BT Super for Life account is connecting to a new online experience? 0800 22 33 88 The property helpdesk is managed by a third party and are unable to discuss customer enquiries. What are the BT Super for Life investment options? Although we cover a wide range of products, providers and services we don't cover every product, provider or service available in the market so there may be other options available to you. Design your super Set your own pace and learn as you go, knowing you can always fine-tune your options. General and personal advice are available. Fees will apply for personal advice. We're phasing out the 'keep me logged in' feature. BT Super investment options You'll automatically be invested in the BT Super For Life fund when joining, then you're free to switch to any of the alternative options any time after. 13h48. The sale of BT Super was dealt a blow last week, with the bank confirming reports that managing director of BT superannuation Melinda Howes was departing for family reasons, amid job cuts amid . Other management, transactional and operational costs may apply to an ETF, managed fund or managed portfolio option. Together, these products are referred to as the BT Panorama products. BT platforms provide one place to manage your clients' investments, SMSFs, super and insurance, supporting you and your clients to manage their wealth. These may change or we may introduce new ones in the future. Are these phones part of a digital voice order? (like Internet Explorer or Google Chrome). To further help you, please see our dedicated Frequently Asked Question pages. Prepare for your best financial future discover how our superannuation accounts can help you save for retirement. BT Super for Life offers two ways to invest your super depending on how hands-on you want to be. Disclaimer - Hive Empire Pty Ltd (trading as finder.com.au, ABN: 18 118 785 121) provides factual information, general advice and services on a range of financial products as a Corporate Authorised Representative (432664) of Centra Wealth Pty Ltd AFSL 422704. If you pay it off early, youll also get a 1% discount, bringing it to 56.10. If you decide to apply for a product or service through our website you will be dealing directly with the provider of that product or service and not with us. We have a range of cars and commercial vehicles for sale. on I have an existing Super Account and wish to transfer the total amount approx $30000 into my Commonwealth debit card. on +612 9155 4029, Advisers The product will automatically adjust to a more conservative mix of assets by increasing its allocation to conservative assets, such as fixed income and cash, and away from growth assets, such as shares and property, as you get older. BT Financial Group does not receive any commissions from Westpac as a . If you have attachments send your complaint by post or use the online form. Perhaps BT have never heard of WhatsApp ? Thanks Michael. Want to write to us? Your portfolio value and performance are likely to be different and will depend on the investment options you have selected and the time period over which you are invested in those options. BT ID or Email address. Post . BT is committed to providing great service and our people are dedicated to ensuring we help you achieve your financial goals. If something goes wrong with your broadband package, you might want to make a complaint to BT. Your account number starts with 10 or 11 (and is 9 digits), Your account number starts with 40 (and is 9 digits), Your account number starts with a C0 (C zero), A Product Disclosure Statement (PDS) is available for each of the Super Products, BT Panorama products, and BT Margin Lending Margin Loan, and can be obtained by calling 132 135, or visiting the. GPO Box 2861 It is subject to investment risk, including possible delays in repayment of withdrawal proceeds and loss of income and principal invested. Learn more, You may be using an old link, to view your email please go to. We can also provide you with general advice and factual information on about a range of other products, services and providers. Lets go! If youre thinking of cancelling your BT broadband package, youll have to contact BT 30 days before you leave and let them know you want to cancel. For help switching broadband providers, give Utility Switchboard a call on 020 3048 4598. The fees and costs provided are current as at19 February 2019 and may vary from time to time. You can call the ombudsman on 0330 440 1614 or email enquiry@ombudsman-services.org. 1 Braham Street Phone: check the number to call based on your product above. Our Privacy Statementexplains how we use cookies. I have found it impossible to get an update as I do not want to tie up valuable resources by making a long drawn out call at this trying time other calls would be more important. Get help here Choose a product Broadband Email Landline & Digital Voice BT Sport TV Mobile Choose a topic Account and Billing Moving to Digital Voice Security BT Halo When the power light has turned blue, you can try connecting again. Please call us so we can arrange for you, or a family member, to talk to someone about your super in the language you understand best. finder.com.au has access to track details from the product issuers listed on our sites. Email . Individuals should seek their own independent financial advice and consider the appropriateness of any financial product in light of their own circumstances and needs before making any investment decision. Then, VAT will be taken off, taking it down to 116.67. We value our editorial independence and follow editorial guidelines. You have been temporarily locked out. Sydney NSW 2001, 1300 784 207 Read thedisclosure documentsfor your selected product before deciding. 20h08. Technical support. bt super contact email . 17h28. Keep me signed in. London Please try after 15 minutes. If its very complex and we cant meet that timeframe, well contact you beforehand to let you know why and keep you informed about our progress on a regular basis. Where the performance, fees and insurance data for the MySuper fund vary according to the member's age, results for How do i contact a human to ask why I am paying for a service I am not getting? +61 132135 btsocialmediateam@btfinancialgroup.com Financial Service BT Funds Management Limited ABN 63 002 916 458, AFSL No. To withdraw money from your super log into your account, go to request a withdrawal and follow the steps. on Keep me signed in Help > Create new Email address > : full name, contact details and residential address, Your current superannuation details, if you'd like to roll over your super into your BT Super for Life fund, Your investment and insurance choices ready. To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. Sydney NSW 2000, Find a Product Disclosure Statement (PDS). 18-04-2020 was this a special deal as it does not say anything about phones included with Halo do you have a digital phone line? Password Show. Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls. give assurance to the Board on overall performance and how we're managing risks. So there may be a delay between a super contribution amount showing on your payslip and that money appearing in your super account. Moving house? Super address: GPO Box 1901 Melbourne VIC 3001, Retirement To keep your account secure, your mobile number can only be updated by calling 1300 300 273 (8am-8pm AEST/AEDT weekdays). Once youve contacted BT about switching, theyll give you a switching date and sort the rest for you and your BT Smart Hub will be sent through the post and BT will text you when its time to get set up. What has been your return over the last 10 years with the BT super fund. BT Portfolio Services Ltd ABN 73 095 055 208 (BTPS) administers Panorama Super. If we need some additional time to get back to you, we will let you know. If you feel we have still not fairly resolved your problem you may be able to refer your complaint to the free, external dispute resolution scheme, the Australian Financial Complaints Authority (AFCA). Decide how much you want to invest and fine-tune your portfolio as you go. Help > Create new Email address >. Full details regarding Chant West's research methodology, processes, ratings definitions are available at www.chantwest.com.au and Chant West's Financial Services Guide is available at www.chantwest.com.au/financial-services-guide. She has written about finance for 10 years, having previously worked at Westpac and written for several other major banks and super funds. However, we aim to provide information to enable consumers to understand these issues. The courts would usually weigh several factors and existing provisions (e.g. Level 11, Tower Two International Towers Sydney Re: Is there a way to contact BT via email? OurPrivacy Statementexplains how we use cookies. This package comes with a speed guarantee, stronger routers, double BT Mobile data, and up to 3 free WiFi discs to improve your speeds. Products marked as 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. Beware of phishing emails circulating that appear to be from AustralianSuper asking you to click on a link to keep your password. The following form allows you to search all of BT. address:Locked Bag 6 Carlton South VIC 3053. Claiming early release of super 1300 784 207 Our aim is to resolve your complaint within 5 working days, however, where possible we will resolve your complaint in the moment. Fax: 02 9274 5764, Email: Alison Banney is the money editorial manager at Finder. The cost of insurance will be based on your age, occupation, gender, smoking status, pastimes and pursuits as well as the type and amount of cover requested. Post:GPO Box 5218, Sydney NSW 2001 The phones apparently connect to the hub and allow you to make two calls at once. Please refer to our Credit Guide for more information. You've disabled JavaScript on the browser. The BT Super for Life is the default investment option, under which your investments are allocated for you based on your age. You can lodge a complaint using any of the options detailed above. Click here for more information. ","anchorName":"#what-are-the-bt-super-for-life-investment-options"},{"label":"What insurance cover is available with BT Super? You can do this either from the plug or the power button on the back of your router. 511363 for the provision of general insurance products. Please note, we are a comparison website and provide general advice only. If you have attachments send your complaint by post or use the online form. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. GPO Box 2861 Keep me signed in Help > Create new Email address > Westpac and its related entities do not stand behind or otherwise guarantee the capital value or investment performance of any investments in, or acquired through, BT Super Invest.
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