What Is a GCC, and Why Are Global Companies Setting Them Up in India?
India has become the world’s leading destination for GCCs, and the numbers back it up. As of FY2026, industry research from Nasscom and Zinnov puts the count at over 2,100 GCCs operating across more than 3,700 units in India, generating roughly $98 billion in annual revenue and employing over 2.3 million professionals. That’s about 32% growth in just five years. If your business is […]
Managed GCC vs. Build Operate Transfer (BOT): Which Model Is Right for You?
What is a Managed GCC? A Managed GCC is where a specialized partner like a staffing or GCC-enablement firm sets up and runs the day-to-day operations of your India team on your behalf. You get a functioning, fully staffed capability center without establishing your own legal entity, hiring your own HR and compliance functions, or managing local […]
How to Set Up a GCC in India in 2026: A Step-by-Step Guide for Enterprise Leaders
These are not back-office units anymore. They are innovation hubs, product ownership centres, and global decision-making teams operating out of Bengaluru, Hyderabad, Pune, and a growing list of Tier-2 cities. If you are evaluating India for a GCC in 2026, this guide walks you through every major decision in the right order. Why India in 2026 The question […]
GCC 3.0: How Global Capability Centers Are Becoming Innovation Hubs, Not Cost Centers
This shift has a name in the industry: GCC 3.0. Here’s what it actually means, and why it matters for how you think about your own India strategy. What is “GCC 3.0”? GCC 3.0 describes the third major evolution of the Global Capability Center model in India: GCC 1.0 Cost arbitrage. Centers focused on transactional processes and basic IT support, […]
Beyond Bengaluru: Why Tier-2 Cities Like Pune, Coimbatore, and Ahmedabad Are the Next GCC Hotspots
If you’re planning your next GCC or expanding an existing one, tier-2 cities deserve a serious look not as a compromise, but as a genuine strategic advantage. Why are tier-2 cities growing faster than Bengaluru and Hyderabad? Lower operating costs, without a quality trade-off Tier-2 cities typically offer real estate and operating costs 10–35% lower than Tier-1 […]
AI Pilot to Production: Why Most Companies Get Stuck (and How to Get Unstuck)
If your AI initiative feels stuck in “pilot purgatory,” you’re not behind. You’re in the majority. This post breaks down why that happens and, more importantly, what the small percentage of companies who do make it to production are doing differently. Just how big is the AI pilot-to-production gap? The numbers vary slightly by study, but they all point the […]